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Macquarie Bank – What We Stand For |
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Macquarie Bank aspires to be a pre-eminent provider of financial services over the long haul. We recognise that, however our achievements to date are judged, the quest for improvement is never ending. |
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The Macquarie culture is represented by the way in which we act and work together. The values to which we aspire can be summarised in six principles. |
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Integrity |
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Macquarie’s continued success depends upon the maintenance of its reputation for honesty and integrity and its ability to fulfil its promises. |
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There are no degrees of integrity. Integrity, trust, honesty, ethics, truthfulness, by whichever word, it is this concept upon which all our actions are based and by which we are happy for our actions to be judged. |
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We abide by the spirit of our commitments, as well as the letter. We recognise that while all our actions must be lawful, mere lawfulness is an inadequate test of integrity. |
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Questions we ask before any transaction or dealing with another party are: |
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“were my position to be reversed, would I be happy about this dealing?” |
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“were my actions to become publicly known, would I be ashamed or embarrassed?” |
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Client Commitment |
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Central to the success of Macquarie is our commitment to our clients. They are the core of our business and our recognition of this drives us to serve them with unswerving dedication. When acting for clients, their interests come first absolutely. |
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Not all our dealings are for clients – sometimes we act as a principal or arranger. However, in all our dealings we will always act fairly and honestly and disclose the nature of our role. We treat all those with whom we deal with professionalism, courtesy and respect. |
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It is essential that we honour without reservation our obligations to maintain the confidentiality of our clients’ information. |
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Strive for Profitability |
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Profit is ultimately why we are in business. We seek to achieve consistently superior profitability and we take pride in our profit record. |
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Profitability is fundamental to our success. It funds our continued growth and rewards both our shareholders and our employees. |
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Fulfilment for our People |
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Macquarie recognises that its most valuable assets go home every night. This is the foundation stone of our belief that Macquarie must be a fulfilling place to work where all employees are treated as individuals, deserving the respect of their subordinates, peers and superiors. |
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Macquarie seeks to recruit the best people without discrimination or bias and advancement and remuneration are based solely on merit. |
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As Macquarie recognises its obligations to its employees, in turn they recognise that Macquarie will be judged by their actions. |
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Teamwork |
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To better serve our clients, Macquarie is organised into individual businesses. Within these businesses there are individuals. At the same time we recognise that we are one bank, with one profit and one reputation and that we must work together cooperatively, constructively and harmoniously. |
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Whilst the basis of remuneration and advancement is the recognition of individual merit, this is not inconsistent with teamwork; indeed the best performing individuals are those who are team players. |
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Highest Standards |
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We recognise that superior returns are only achieved through the best work: providing superior value to our clients and others with whom we deal. Excellence, innovation and creativity are the foundations upon which we will build our pre-eminence. |
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There is no place in Macquarie for work which is not of the highest quality and we recognise that complacency, cutting corners and mediocrity are our enemies. |
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Adherence to the highest prudential standards is a fundamental element of our work. |
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Our commitment to the six principles is vital for our continued growth and prosperity. |
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