Compensation for financial advice related misconduct – final update
On 10 March 2023, ASIC released its final update on the compensation for financial advice related misconducted.
The update covers six of Australia’s largest banking and financial services institutions, and it summarises the amounts paid or offered to customers who suffered loss or detriment because of fees for no service misconduct or non-compliant advice.
Below is a summary of the outcomes, as at 31 December 2022:
Fees for no service misconduct
Institution
| Fees for no service misconduct
|
Compensation
| No. of customers
|
AMP
| $636,624,166
| 340,573
|
ANZ
| $308,599,117
| 79,643
|
CBA
| $1,116,445,119
| 250,298
|
Macquarie
| $4,628,000
| 1,105
|
NAB
| $1,379,566,053
| 799,990
|
Westpac
| $970,333,025
| 119,080
|
Total
| $4,416,195,480
| 1,590,689
|
Non-compliant advice
Institution
| Non-compliant advice
|
Compensation
| No. of customers
|
AMP
| $42,612,265
| 2,844
|
ANZ
| $44,700,475
| 2,123
|
CBA
| $9,354,027
| 626
|
Macquarie *
| -
| -
|
NAB
| $114,755,842
| 3,034
|
Westpac
| $58,785,777
| 3,341
|
Total
| $270,208,386
| 11,968
|
*Not included because ASIC accepted an enforceable undertaking in January 2013, which resulted in $24.7 million in compensation paid to 263 clients.
DDO conditional relief for reissuance of certain life insurance policies
On 17 March 2023, ASIC announced that it had registered the ASIC Corporations (Design and Distribution Obligations—Reissued Life Policies Class Exemption) Instrument 2023/183.
The Instrument provides a conditional relief from the design and distribution obligations (DDO) for life insurers when reissuing life insurance policies in limited circumstances.
To qualify for the relief, the reissued policy must:
- have originally been issued before 5 October 2021, except where the policy was reissued to correct an administrative error or reinstate a lapsed policy;
- have been reissued at the request of the policyholder, except where the policy was reissued to correct an administrative error;
- be reissued at the same terms and conditions without additional underwriting or individual loadings, apart from changes that were necessary to give effect to the transaction; and
- be issued to the same policyholder.
The instrument will expire on 16 March 2028.
February 2023 adviser exam results
On 27 March 2023, ASIC released the results of the financial adviser exam which was held in February 2023.
Of the 192 candidates who sat the exam, 67% passed. In releasing the results, ASIC has also stated that to date, 20,425 candidates have sat the exam and over 93% of those candidates have passed.
The next exam sitting will be held on 11 May 2023 and the last day to enrol for that sitting will be on 21 April 2023.