Our spirit of innovation and commitment to outstanding service is making life easier for advisers. In an evolving industry, it’s more important than ever to be smart about the way you do business. Often it takes a fresh set of eyes to deliver genuine improvements.
At Macquarie Life, we have a culture of supporting financial advice through innovation. We do this by challenging the status quo, providing greater efficiency and choice, and consistently delivering outstanding service.
14 February 2013: Macquarie Life makes it five out of five for service and support
Macquarie Life FutureWise
Macquarie FutureWise is our competitively-priced retail offering, delivering a comprehensive range of products and award-winning value. It is also available to members of self managed super funds.
Macquarie Life Active
Macquarie Life Active is a new style of insurance that combines a number of the traditional types of insurance cover – allowing your clients to get more of the cover they need, in one convenient package.
Macquarie Life Sumo
Macquarie Sumo is a unique product for high net worth clients – offering sums insured previously unavailable in the Australian market.
Read how our forward thinking approach to insurance has made headlines.
14 February 2013:
Macquarie Life makes it five out of five for service and support
31 January 2012:
13 December 2011:
17 November 2011:
02 August 2011:
14 June 2011:
09 March 2011:
15 December 2010:
01 December 2010:
16 September 2010:
10 September 2010:
6 August 2009:
10 December 2008:
15 September 2008:
14 July 2008:
Be our guest
We hold regular events and seminars to keep you abreast of the latest industry developments and explain how Macquarie Life’s products and services can help you stay ahead. If you would like attend any of our events, please speak to your Macquarie Life Business Development Manager.
October - November 2011: Macquarie Life Active Roadshow
Macquarie Life’s evidence-based underwriting philosophy means we treat every client as an individual, taking into account their unique medical, occupational and financial circumstances.
To help you cover a wide range of your clients, we look for innovative solutions on terms that are fair to all.
We also keep you informed throughout the process and give you the opportunity to discuss any questions you may have.
Finally, to assist in making the underwriting process streamlined for you and your clients, Macquarie Life automatically arranges any follow-up medical tests and Personal Medical Attendant Reports, unless you inform us otherwise.
Contactable from 8am-8pm EST, our underwriters are easily accessible at a time that is convenient to you.
For more information about our underwriting requirements and occupation classes, view the
LifeConnect streamlines the insurance application process by giving your clients the option to complete their personal statement over the phone.
You benefit from:
Your clients benefit from:
For more information about our tele-interviewing service, view the
For any queries regarding Macquarie Life, please contact us.
Admin 1800 005 057
Fax gateway 1800 812 175
Ph: 07 3233 5265
M: 0405 212 631
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M: 0401 579 780
P: 02 8232 6216
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M: 0424 504 479
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M: 0411 575 341
Ph: 03 9635 9138
M: 0414 496 329
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M: 0437 453 860
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Ph: 08 9224 0650
M: 0405 103 649
Ph: 08 9224 0695
M: 0423 825 999
Macquarie Life aims to make the claims process as seamless as possible, with a quick turnaround of claims payments as soon as the necessary information has been received and requirements have been met.
Submit client claims instantly with the online notification of claim form.
Our claims assessors, who understand how difficult the period when making a claim can be for clients, conduct themselves with compassion and empathy.
As with underwriting, you are kept informed throughout the process. We welcome any additional information you can provide to speed up our assessment of your client's claim.
If you have any questions regarding the Macquarie Life claims process, our claims team are ready to assist and are contactable on either of the following:
1800 208 130
For more information about our claims processes and experience, read our claims flyer.
If you need help, you have come to the right place. Here you can download or order online product brochures, product disclosure statements and forms – as well as help yourself to our very useful online adviser tools and calculators. Just help yourself.
For your clients
Benefits of life insurance
For you and your clients
Active and FutureWise
Underwriting and claims
To generate a premium quote for your client, download the Macquarie Life Quick Quote.
Please note you will need to log in using your Macquarie Access Code and password to access this software.
If you need help to get started with a quote, please download the Quick Quote help guide.
Disability Income Calculator
The Macquarie Life Disability Income Calculator is designed to assist advisers in calculating the maximum level of Disability Income Insurance or Income Cover their clients can achieve.
If you require assistance using the calculator, please contact one of our Macquarie Life underwriters who can help you with any queries.
Macquarie Life will continue to offer a financial pre-assessment service for all advisers.
Insurance tax calculator
MAStech Insurance Tax Calculator (ITC) is a simple and quick tool to help you compare the cost of life and TPD outside and inside of super.
Occupational Ratings Guide
Please refer to the Macquarie Life Occupational Ratings Guide for occupation classes that apply to Total and Permanent Disability cover and Disability Income Insurance for FutureWise and Super Protector and to Health Events cover and Income Cover for Active.
Premium rating factors relating to different occupation classes can be found in Factors that affect Premiums in the Adviser Guide.
Nine step referral program
Call: 1800 005 057
Overseas: +61 7 3233 8137
Fax: 1800 812 175