Macquarie Credit Card Rewards Program
Macquarie Credit Card frequently asked questions
How do I join the Macquarie Bank Rewards program?
As a Platinum or Gold cardholder you are automatically part of our Rewards program.
Can I choose my own reward?
Yes, through the MyCurrency
± service Platinum cardholders can request an item of their choice valued above 150,000 points and a dollar value of at least $1,000 and the item will be sourced for you. Alternatively, you can redeem your points for a variety of gift vouchers including Myer and Universal Gift Cards. You can also choose a reward from our range of hand-selected merchandise and travel rewards.
How do I earn Reward points?
Use your Macquarie Visa Platinum Card or your Hilton Macquarie Visa Platinum Card for purchases and you'll earn 1.25 Reward points for every dollar you spend on your Card^, and 1 Reward points for every dollar for Macquarie Visa Gold Cardholders.
You'll also earn bonus points through a range of Bonus Partners for:
plus earn double bonus points on all travel purchases made through MyChoice Travel using your Gold or Platinum Card.
What can I redeem Reward points for?
Macquarie hand-selects the range of Reward items to ensure there are a variety of items to enjoy.
Points can be redeemed for a variety of luxury gifts, entertainment, magazine subscriptions, gift cards, homewares and electronics. A wide range of travel options, including flights with Qantas, are available for redemption.
Do my Rewards points expire?
No, your Reward points will not expire while your account remains open and operates in accordance with your account terms and conditions.
What is Points Plus Pay?
If you don’t have quite enough points to redeem, you can now receive your reward sooner with Points Plus Pay. You can use as many or as few of your Reward points as you wish and then "top up" the balance with a payment from your Macquarie Credit Card. You'll also earn 1.25 Reward point^ for every dollar of the 'top up' amount charged to your Card (1 Reward point^ for Gold cardholders). Points Plus Pay is only available on merchandise and travel rewards (excluding vouchers) and can be used for redemptions made online or by contacting the Macquarie Rewards Centre on 1300 653 192 between 9am and 5pm (EST).
What is MyChoice Travel?
MyChoice Travel is a phone-based travel booking service for Macquarie Visa Gold and Platinum cardholders. At MyChoice Travel you can book almost any travel arrangement worldwide including flights, accommodation, car hire, tours and more, using your Reward points to pay for all or part of your travel booking. Alternatively, you can charge your travel to your Card.
If all you need is a flight, you can redeem online with a minimum of 5,000 Reward points required to book.
Will I earn Reward points when I travel overseas?
Yes, you will earn 1.25 Reward point per dollar spent^ on your Macquarie Visa Platinum Card, or 1 Reward point per dollar spent^ on your Macquarie Visa Gold Card, while travelling overseas.
Can I earn bonus points?
Yes, with our extensive range of bonus partners you can earn more points faster. Earn at least 1 additional Reward point for every dollar you spend and select from an extensive range of Bonus Partner categories, including travel, accommodation, telecommunications, flowers and gifts.
Are all transactions eligible for Reward points?
While most transactions made on your Macquarie Visa Platinum or Gold Card will earn you Reward points, some transactions do not. You do not earn Reward points on cash advances, balance transfers, interest charges, gambling chip purchases, internet gambling transactions, credit fees and charges, disputed transactions, foreign exchange purchases, traveller’s cheques and credit card payments.
What happens to my Reward points if I get a refund for a purchase on my Card?
If your account is credited with a refund from a merchant then the equivalent number of Rewards points will be deducted from your account.
Can I transfer Reward points to the Qantas Frequent Flyer program?
Whilst our Rewards program does not enable you to transfer points to the Qantas Frequent Flyer Program, you are able to use your Reward points to redeem flights with MyChoice Travel, including Qantas flights. You can also use your points to redeem for almost any travel arrangement worldwide including accommodation, car hire, tours and more. If all you need is a flight, you can redeem online. All you need is a minimum of 5,000 Reward points to book.
How long does it take to receive rewards?
Rewards will normally be delivered to you within 28 days, however every effort will be made to deliver your reward sooner.
How long are Rewards vouchers and gift cards valid for?
The terms of validity for each reward voucher can vary. Generally they are valid for 12 months from the date of issue.
Do I have to pay for freight on the delivery of my reward?
Certain rewards may require you to pay a delivery charge. There is no delivery charge for vouchers. To find out if there will be a freight charge associated with your redemption, contact our Rewards Centre on 1300 653 192 between 9am and 5pm (EST).
How can I check which rewards are currently available?
You can find a full list of rewards online for your credit card.
What happens if I have a query about my current Reward points balance?
Please call the Macquarie Rewards Centre on 1300 653 192 between 9am and 5pm (EST).
How can I redeem Rewards?
You are able to redeem rewards anytime online.
What happens to my Reward points if I close my Card account?
If you close your Macquarie Visa Platinum Card account, Hilton Macquarie Visa Card account, or Macquarie Visa Gold Card account, your Macquarie Rewards account will also be cancelled. Once you close your account your points will be forfeited and you will be unable to redeem.
How do I change my Macquarie Rewards password?
You can change your Macquarie Rewards password on the Change Password page. To do this you must first log in to your online account using your registered email address and current password. You will find the Change Password page in the My Account section.
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