Welcome to the last Digital Download for 2020,. Whilst this year has been a year unlike any other, we are delighted that we have been able to respond to your feedback and deliver enhancements in key areas across the platform including:

  • improvements to our Reporting, with more to come in the new year - making it easier for you to engage with your clients
  • streamlined our operational functionality such as Request Centre status tracking, cash applications process and enhancing search capabilities - making it easier for you to work with us
  • launched Cash Accelerator, simplifying the application process for existing clients - making it easier for you to effectively manage your client’s cash
  • introduced ESG ratings to our Investment Menu – making it easier for you to make informed investment recommendations
  • added to our Engage product suite with the addition of a High Growth Portfolio – making it easier for you to meet more of your client’s needs.

We have many more exciting things planned for 2021 and we look forward to providing more details in the new year.

Michelle Weber
Head of Wealth Product & Technology

What's new?

Access your Statements and Tax Reports in Adviser Online from one central location

You can now access your clients’ Wrap Account Statements and Tax Reports in Adviser Online without having to navigate back to Wrap Online. 

More improvements to how you can view Wrap account information in online reports and the Account Dashboard

Get quick access to see related parties, asset allocation and balance history from the Account Dashboard, as well as being able to view Super and Pension details.

We’ve also revamped the Wrap account details report, so you have easy access to account details, information about account features, quick links to forms and a new print experience.

Macquarie's Cash Management Account (CMA) is turning 40 this month!

For the past 40 years, our CMA has allowed you to focus on what’s really important – your clients.

An efficient cash hub sitting at the centre of your client’s wealth ecosystem, our award-winning CMA is connected to more than 70 platforms and has easy online applications, reports, and other innovative functions like adviser-initiated payments.

Watch and learn: new videos on Help Centre 

We’ve created new training videos to help you use our online portal and understanding different functions. New videos to watch are:

  1. How do I open a Term Deposit account on behalf of my client?
  2. How do I use bulk transacting?
  3. How do I turn on Dollar Cost Averaging?
  4. How does my client register for Macquarie Online?
  5. What will the client portal look like for my wrap and cash clients on Macquarie online?
  6. How do I add other assets to a portfolio?
  7. How do I turn on Automatic Income Redirection for my client?

We now have a total of 36 videos available on Adviser Help Centre for you to view.

Update on Advice Fee Consent and our digital solution

The Government has recently announced that advice fee consent legislation will come into effect on 1 July 2021

Next year, we’ll be launching a new Digital Fee Form, leveraging our existing online application technology. This form will enable your clients to provide their consent to advice fees and services in an easy and intuitive way.

We’ll be in touch again next year to provide more information on how the Digital Fee Form will work.  

Adviser Online enhancements coming soon

On Adviser Online, soon you'll be able to:

  • view what stage an Adviser Initiated Payment (AIP) is at in its payment flow with our Manage Payments page update.
  • filter all payments by a dollar value range
  • improvements to Wrap Investment transactions page to include SMA transactions and categorisation of transactions by security.

We've added more managed funds for you to choose from

Your choice of funds and SMAs continues to grow so you can offer your client a highly tailored investment portfolio. Choose from 700+ managed investments on platform and 170+ SMAs across 40+ SMA managers.

New Managed funds (December 2020)

Artisan Global Discovery Fund **


Franklin Global Growth Fund I Class ** (restricted to SMA’s)


Franklin Australian Absolute Return Bond Fund I Class (restricted to SMA’s)


Quest Long Short Australian Equities Fund **


iShares ESG Australian Bond Index fund **


iShares ESG Global Bond Index fund Class D **


Resolution Cap Global Property Securities Fund (Unhedged) - Series II *



New Wholesale Managed Funds (IM)

Ares Diversified Credit Fund (IM)*


Global Impact Initiative Cash Social Impact Fund (IM)*


*IDPS only
**IDPS and Super/Pension


Adviser Help Centre: your one-stop-shop for common questions and answers

Adviser Help Centre now has more than 800 articles, covering a range of topics we know you and your staff often need help with. The top three trending articles viewed last month were:

  1. How can I resend an application authorisation to a client?
  2. How can my client add funds into their account (including contributions and rollovers?)
  3. How can my client make payments into their cash account?

Request Centre

Request Centre allows you to submit and manage requests in a faster, easier and more secure way. It’s ready for you and your staff to submit new requests via Adviser Online.

Need help?

Get in touch with us if you’d like more information regarding any of these updates.

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