07 Nov 2019

Your feedback is highly valued and helps drive decisions on how to improve your online experience, so we’ve made it easier for you to provide your feedback to us.

What’s new?

  • A feedback button visible from every page in Adviser Online.
  • Rate and comment about your online experience

Designed with you in mind

As you navigate your way through Adviser Online, the feedback function will follow. We’ve installed a Feedback button on every page, giving you the freedom to provide feedback anywhere, at any time.

Rate your experience

You’ll now be able to provide a rating and write comments about your online experience through a new feedback form. This information is critical to improving the portal. Simple and easy to complete, the feedback form will give you the opportunity to provide your input and to improve your future experience.

Your feedback is received in real-time, by real people

Your feedback is important to us, so we’ve made sure it’s recognised from the moment you press ‘submit’. With your input being received in real-time by a dedicated digital team, we’ll be able to spend more time improving our portal based on what you have to say.

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Any information on this page in relation to mortgages has been prepared by Macquarie Securitisation Limited (MSL) Australian Credit Licence (ACL) 237863 ACN 003 297 336.

Unless stated otherwise, this information has been prepared by Macquarie Bank Limited ABN 46 008 583 542 AFSL and Australian Credit Licence 237502.

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