What’s the state of the insurance broking industry today? How will businesses continue to drive change through better use of technology? Who is outperforming and why? And how does your business compare to those outperforming? To answer these and other key questions, Macquarie Business Banking ran a targeted survey focused on the operations and technology employed at insurance broking firms around the country. It reveals an industry thriving amid accelerating change, with the best-performing firms taking advantage of new technologies to service more clients, more efficiently.