Talk to a car loan specialist

Car loans for you and your family

If you're thinking about buying a car, talk to one of our car loan specialists about our flexible car loan options.

 

Thank you for your enquiry, we'll be in contact with you soon.

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Request a call for a personal car loan

Finance details
We have a dedicated team of specialists who can help you find the right car. If you already have one in mind, please let us know the details about make, model, variant, colour, accessories, factory options.
Contact details

By submitting this enquiry, I acknowledge that I have read the Macquarie Group privacy policy, and understand that Macquarie will use my personal information to contact me in relation to my enquiry, and for other general marketing purposes.

You can change your marketing preferences by telephoning Macquarie on 1800 806 310 or customising your preferences with the unsubscribe link included in our marketing communications. Please note that all of our calls are recorded. If you do not want your call to be recorded, please advise the Macquarie staff member.

Car loans for your business needs

If you're thinking about buying a car, talk to one of our car loan specialists about our flexible car loan options.

 

Thank you for your enquiry, we'll be in contact with you soon.

Sorry, looks like there was an issue submitting your request, please phone us.

Request a call for a business car loan

Finance details
We have a dedicated team of specialists who can help you find the right car. If you already have one in mind, please let us know the details about make, model, variant, colour, accessories, factory options.
Business details
Contact details

By submitting this enquiry, I acknowledge that I have read the Macquarie Group privacy policy, and understand that Macquarie will use my personal information to contact me in relation to my enquiry, and for other general marketing purposes.

You can change your marketing preferences by telephoning Macquarie on 1800 806 310 or customising your preferences with the unsubscribe link included in our marketing communications. Please note that all of our calls are recorded. If you do not want your call to be recorded, please advise the Macquarie staff member.

Frequently asked questions

To apply for a Macquarie Car Loan for personal use:
  1. Go to Macquarie Car Loans
  2. Select Talk to us
  3. Fill out your details and a specialist with contact you within one business day.

As part of the application process, we’ll need to ask for additional information about you and your financial situation.

If you prefer to speak with a car loan specialist, call us on 1800 100 152, 9am to 5pm (Sydney time) Monday to Friday.

Please read our car loan terms and conditions and ask your introducer or a Macquarie car loan specialist for more information before applying.

Yes. We offer loans for new and used cars, SUVs, utes and vans.

For more information, speak to your introducer or contact us on 1800 100 152, 9am to 5pm (Sydney time) Monday to Friday or email leasingdirect@macquarie.com

To apply for a Macquarie car loan for commercial use:

  1. Go to Macquarie Car Loans
  2. Select Talk to us
  3. Fill out your details and a specialist will contact you within one business day.

As part of the application process, we may need to ask for additional information about you and your financial circumstances within the last two years such as financial statements, full tax returns, notice of assessment.

If you'd prefer to speak with a car loan specialist, call us on 1800 100 152, 9am to 5pm (Sydney time) Monday to Friday .

To finalise a contract early, it must be paid out. You can request a payout figure at any time during the life of your contract. Please note paying out a loan early may incur additional fees and charges.

To obtain a payout figure:

  • Log in to your YourLease account and request a payout figure instantly. You may also download a Payout Letter which will include payment instructions if you want to payout.

The following documents may be available for your contract depending on your loan type. To help secure your information, we may need to password protect the document. We’ll provide your password to you over the phone or send it to you via SMS.

 

Payout Letter

This letter includes the payout figure at the time of request to finalise your loan. It includes the amount owed, contract expiry date and payment details. Please note paying out a loan early may incur additional fees and charges.
 
If you have a YourLease account, log in to get your payout letter.
 

Consumer Loan statement

A statement includes all transactions made on your Consumer Loan contract, including the breakdown of principal, interest and any fee components. Statements are available for Consumer Loans only.
 

Interest Amortisation Schedule

This document will provide a payment schedule for the loan term, showing both the principal and interest component of each payment. The interest Amortisation Schedule is only available for Chattel Mortgage and Commercial Hire Purchase.
 

Contract Summary Letter

This letter provides an overview of your current account status. This includes account information, payment schedule, loan balance and payout figure.
 

Payment History

A statement reflecting all previous transactions made on your loan account. This document does not provide a breakdown of principal and interest components.

If you have a YourLease account, log in to get your payment history.
 

Statement of Transactions

A statement of transactions displays all payments made on your contract since its commencement date. This is only available for certain Finance Leases (e.g. those that are not currently under a novation agreement or externally managed).

Copy of contractA copy of your original contract.
Residual value /
Balloon letter
A letter specifying the residual value or balloon amount payable on your contract, the payment due date and payment details.
Payout Breakdown Letter

Consumer Loan

A document that will show the breakdown and calculation of your current payout figure on a Consumer Loan. These components will include your Principal Balance, Accrued Interest and an Early termination fee if applicable.

Commercial Loan

A document that will show the calculation of your current payout figure on a commercial loan. The payout figure is calculated as the present value of the sum of the following plus GST where applicable. The early termination rate/discount rate (as per the contract) is used to calculate the present value.
 

  • Any and all amounts in arrears (if any); plus
  • The present value of the remaining instalments which haven’t yet become due under the contract; plus
  • The present value of the residual value or balloon; plus
  • Any fees and charges payable on termination.
Letter of Authority form

Complete this form if you want to authorise a third party to act on your behalf in relation to your car loan. Once completed, please send it to leasingcustomerservice@macquarie.com

A third party may be authorised for Full Authority, Payout Only or Payment information. A description of each level of access is outlined below:

Full Authority
Full authority will grant access to all personal and account information and allow the authorised person to negotiate and agree on your behalf. Furthermore, the authorised party will be allowed to incur fees on your behalf.


Payout only
This will allow the party to obtain payout information only which includes: residual value amount, balloon payment or payout due dates and amounts only.


Payment info

This will allow the authorised party to obtain information relating to the frequency, due dates, amounts of repayments and end of finance payments.
 

Direct debit formComplete this form  if you want to update your direct debit details. If you’ve entered your contract through Esanda, please complete the Esanda form . Once completed, please send it to leasingcustomerservice@macquarie.com
 
If your personal or financial circumstances have recently changed and you’re having trouble making your loan repayments, we may be able to offer financial assistance.

Financial assistance is assessed on your individual needs and could include flexible payment arrangements, variations or a reduction or deferral of repayments for a short term. Common events that can contribute to needing financial assistance may include:
  • injury or illness
  • unemployment or reduction of income
  • change in relationship
  • family and domestic violence
  • emergency events like natural disaster.

If you think you need financial assistance, you can reach out to us on the details below. We have a specialist team here to help discuss ways we can assist you.

Home loans

We’re available 8.45am to 5.15pm (Sydney time), Monday to Friday.

Phone: 1300 363 330 (+61 2 8245 4397 from overseas)
Email: mortgageassist@macquarie.com

Please note that you won’t be able to access redraw functionality while you’re receiving financial assistance for your home loan account.

Credit cards

We’re available 8.30am to 5.00pm (Sydney time), Monday to Friday.

Phone: 1800 674 922
Email: customerassistance@macquarie.com

Car loans

We’re available 8.00am to 7.00pm (Sydney time), Monday to Friday.

Phone: 1300 368 908
Email: leasingcustomerservice@macquarie.com

Business Banking

Please contact your Relationship Manager or 1800 620 673 8:30am to 6:30pm (Sydney time) Monday to Friday.


External Support Organisations
We also have information here about organisations that you might like to reach out to for some support.

New clients

Monday to Friday 9am – 5pm (Sydney time)

1800 100 152

Existing clients

Monday to Friday 8am – 7pm (Sydney time)

1300 368 908

Help and support

Visit our online Help Centre.

Additional information

*Macquarie Vehicle Select (“MVS”) is a registered business name of Macquarie Leasing ABN 38 002 674 982 Australian Credit Licence 394925 (“Macquarie Leasing”). Use of MVS does not guarantee finance will be provided by Macquarie Leasing. Vehicle sourcing is independent of any application for credit. Commission may be paid by Macquarie Leasing to the dealer we source the vehicle from.

Macquarie Leasing is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Commonwealth of Australia), and its obligations do not represent deposits or other liabilities of Macquarie Bank Limited ABN 46 008 583 542. Macquarie Bank Limited do not guarantee or otherwise provide assurance in respect of the obligations of Macquarie Leasing. All our calls at Macquarie may be monitored and recorded for quality assurance and voice verification purposes. All personal information is handled in accordance with our Privacy Policy.