Please refer to the table below to see payment cut off times and processing dates for each transaction type. It’s important you check your account terms and conditions to see what transaction type(s) are available for you.
Valid transaction requests must be submitted by the times outlined below to ensure same day processing. If a request is unclear, incomplete or requires additional information, we may not be able to process it on the same business day.
All times in the table below refer to Sydney time.
Delays in processing a transaction
Delays may occur in processing a transaction due to the following scenarios:
Please note we try to address any delays with processing a transaction as soon as possible.
Additional information on cut off and processing times:
Click here to find out more information on Payments and Transfers.
® BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
Valid transaction requests must be submitted by the times outlined below to ensure same day processing. If a request is unclear, incomplete or requires additional information, we may not be able to process it on the same business day.
All times in the table below refer to Sydney time.
Transaction Type | Cut off time | Processed by us |
Internal Transfers made via Electronic Banking between your Macquarie Transaction, Offset, Savings and Home Loan (BSB starting with 182) accounts | n/a | Immediately |
Internal Transfers made via Electronic Banking between your Macquarie Home Loan (that doesn’t have a BSB starting with 182) or Macquarie Cash Management Account to another Macquarie account | n/a | Payments made on a business day will be processed on the same day Payments made on a non-business day will be processed on the next business day |
Pay Anyone Payment from your Macquarie account to an account held with another Australian bank for payments processed via direct entry or made to a recipient you've never paid before | 5pm on a business day | Same business day1 |
After 5pm or on a non-business day | Next business day1 | |
Pay Anyone Payment from your Macquarie account to an account held with another Australian bank for payments processed via NPP | NPP Payments are available 24 hours a day, 7 days a week There’s no applicable cut off time | Immediately, as long as the account you’re paying is NPP enabled You can contact the receiving bank for more information |
PayID Payments from your Transaction, Offset (with a BSB starting with 182) or Savings Account to another Australian bank Account | PayID Payments are available 24 hours a day, 7 days a week There’s no applicable cut off time | Immediately |
BPAY® from your Macquarie account | 5pm on a business day | Processed and treated as received by the Biller on same business day2 |
After 5pm on a business day or on a non-business day | Processed and treated as received by the Biller on the next business day2 | |
Schedule a Pay Anyone Payment or BPAY® payment from your Transaction, Offset and Home Loan (BSB starting with 182) or Savings Account | 5pm the day before the payment is scheduled to be made | Payments scheduled for a business day will be debited to your account on that day1 BPAY® payments will be treated as received by the Biller on the same day2 |
Payments scheduled for a non-business day will be debited to your account on that day1 BPAY® payments will be treated as received by the Biller the following business day2 | ||
Schedule a Pay Anyone Payment or BPAY® payment from your Macquarie Home Loan | 5pm the day before the payment is scheduled to be made | Payments scheduled for a business day will be debited to your account on that day1 BPAY payments will be treated as received by the Biller on the same day2 |
Payments scheduled for a non-business day will be debited to your account on the following business day1 BPAY® payments will be treated as received by the Biller the following business day2 | ||
Schedule a Pay Anyone Payment or BPAY® payment from your Macquarie Cash Management Account | 5pm the day before the payment is scheduled to be made | Payments scheduled for a business day will be debited to your account on that day1 BPAY® payments will be treated as received by the Biller on the same day2 |
Pay Anyone Payments scheduled for a non-business day will be debited and processed on the previous business day1 BPAY® payments scheduled for a non-business day will be debited to your account and be treated as received by the Biller on the following business day2 | ||
Modify a scheduled Pay Anyone Payment or BPAY® payment from your Macquarie Home Loan or Macquarie Cash Management Account (Note: We're unable to process a request to modify or cancel an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking) | 11pm the day before it is scheduled to be made | Immediately |
Modify a scheduled Pay Anyone Payment or BPAY® payment from your Macquarie Transaction, Offset and Home Loan (with a BSB starting with 182) or Savings Account (Note: We're unable to process a request to modify or cancel an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking) | 11:59pm the day before it is scheduled to be made | Immediately |
Cancel a scheduled Pay Anyone Payment or BPAY® payment from your Macquarie Home Loan (Note: We're unable to process a request to modify or cancel an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking) | 3pm the day before it is scheduled to be made | Immediately |
Cancel a scheduled Pay Anyone Payment or BPAY® payment from your Macquarie Cash Management Account (Note: We're unable to process a request to modify or cancel an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking) | 11pm the day before it is scheduled to be made | Immediately |
Cancel a scheduled Pay Anyone Payment or BPAY® payment from your Macquarie Transaction, Offset and Home Loan (with a BSB starting with 182) or Savings Account (Note: We're unable to process a request to modify or cancel an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking) | 11:59pm the day before it is scheduled to be made | Immediately |
Transfer through Real Time Gross Settlement (RTGS) | For a Macquarie Transaction, or Savings Account: 12pm on a business day | Same business day |
For a Macquarie Cash Management Account: 12pm on a business day | ||
For a Macquarie Home Loan or Offset with a BSB starting with 182: 2:30pm on a business day | ||
For a Macquarie Home Loan or Offset with a BSB starting with 183: 11am on a business day | ||
Bank cheques | Lodged by 9am on a business day | Collect after 11:30am on the same business day |
Lodged by 12pm on a business day | Collect after 2:30pm on the same business day | |
For a Macquarie Home Loan with a BSB starting with 182: lodged by 3pm on a business day | Collect 2 hours after form submission on the same business day | |
Overseas transfers You can access overseas transfers via OzForex Limited ABN 65 092 375 703 AFSL 226484 (OFX) You can register and view the terms and conditions for this service online at internationalmoneytransfers.com.au | 12pm on a business day | Same business day |
Delays in processing a transaction
Delays may occur in processing a transaction due to the following scenarios:
- the transaction or instructions to make a transaction is made on or the day after a public or bank holiday
- authorisation of the transaction needs to be verified
- another BPAY Scheme participant isn’t complying with its obligations
- there’s a system malfunction
- inactive accounts – if this is the first transaction to your account after a long period of inactivity.
Please note we try to address any delays with processing a transaction as soon as possible.
Additional information on cut off and processing times:
- After the transaction is processed by us, Pay Anyone Payments are generally received the following business day. Pay Anyone Payments to Building Societies and Credit Unions may take up to two business days to be received
- Although funds may be treated as received by the Biller, they may not be available in the Biller’s account for up to three business days.
Click here to find out more information on Payments and Transfers.
® BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
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