It’s compulsory for your vehicle to have comprehensive insurance for the duration of your loan. If at any point during your loan the vehicle is deemed to be a write-off, the loan will need to be finalised.

You may have previously chosen to finance an insurance policy within your car loan. If you aren’t sure, this will be specified on the copy of your contract. If you have a query about specifics of your policy, please contact your insurance company directly for more information.

If you have any further questions, please don’t hesitate to contact us on 1300 368 908, 8am to 7pm (Sydney time) Monday to Friday.

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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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