Under the National Consumer Credit Protection Act 2009 (Cth), a Direct Debit Default Notice is required to be sent the first time your payment dishonours.

If you've received a notice and haven’t organised an arrangement for the dishonoured payment, call us on 1300 368 908, 8am to 7pm (Sydney time) Monday to Friday, or email leasingcustomerservice@macquarie.com

Where you feel you may not be able to meet your regular repayments or some other financial obligation under your loan or lease please contact us on 1300 368 908, 8am to 5pm (Sydney time) or email us at mcafleasingcare@macquarie.com to see how we can work together towards a solution for you.

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Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Thank you. If you’d like to provide further feedback about your recent experience, please head to our Feedback and Complaints page.

Experiencing financial difficulty?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. 

Feedback and complaints

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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