If you’re unable to make your next repayment on time, your options for flexible payment arrangements may differ depending on the type of home loan you have.
If you’re unable to make your next repayment on time, your options for flexible payment arrangements may differ depending on the type of home loan you have.
If your BSB starts with 182, and you miss a repayment, you can transfer funds into your account to make up for missed repayments. You’ll need to quote the BSB and account number of your Macquarie Home Loan when you set up the transfer.
Accessing redraw during a payment arrangement or financial assistance
If your home loan account starting with BSB 183 has a fixed rate or is a SMSF home loan, and you’re unable to make a minimum payment before the due date or you’ve missed a repayment, please call us and we can discuss your payment options. You can reach us on 1300 363 330 from 9:00am – 5:15pm (AEST), Monday to Friday (+61 2 8245 4397 from overseas).
If your home loan account is in arrears or under an approved financial assistance arrangement, redraw is not available online.
If you’re unable to meet your repayments due to a change of circumstance, we may be able to offer financial assistance. This could include flexible payment arrangements, variations or we may allow you to reduce or defer your repayments in the short term. Financial assistance is considered on a case-by-case basis.
If you wish to apply for financial assistance, please complete our Financial Assistance form.
If you’d like to speak with someone to discuss your options in more detail, please call us on 1300 363 330 (+61 2 8245 4397 from overseas) 9.00am to 5.15pm (AEST), Monday to Friday, or email us at financialassistance@macquarie.com
For more information, please visit our page on financial assistance.