Insurance brokers are fortunate to have a recurring revenue business – it gives them a natural hedge against major disruptions.

“I think Australia’s small businesses have proven remarkably creative in finding ways to keep trading. And our primary role as brokers is to help clients through this,” says Edgewise Insurance Broker’s CEO Richard Coloretti. His own business is “fairly resilient” because it is diversified. 

“We have an online business, Express Insurance, as well as our traditional client engagement business. And we’re not really exposed to any one client or sector. We already had robust, secure technology, and we now know just how important those systems are, along with the flexibility to adapt quickly.” 

His team and clients had to quickly adopt video conferencing, and he expects that change to be permanent. “Now everyone, across all generations, is comfortable using that technology as an alternative to physical meetings.”

“I’ve always maintained that there’s opportunity in an environment of chaos,” says Coloretti. 

Our business is all about our networks and relationships, and if we’re helping clients there’s no doubt we’ll get a benefit from that down the track.

Richard Coloretti, CEO, Edgewise

Additional information

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Additional information

The information on this page has been prepared by Macquarie Business Banking, a division of Macquarie Bank Limited AFSL & Australian Credit Licence 237502 for general information purposes only, without taking into account your personal objectives, financial situation or needs. Before acting on this general information, you must consider its appropriateness having regard to your own objectives, financial situation and needs. The information provided is not intended to replace or serve as a substitute for any accounting, tax or other professional advice, consultation or service.