Award-winning digital banking

 
A graphic of the awards, shown as badges, that Macquarie’s online banking has won.

Our online banking has been awarded Mozo Experts Choice 2020 in the Internet banking category thanks to a suite of tools that do the thinking for you. 

Manage your money

Transfer funds between your accounts, make one-off or recurring payments, check your balance, search your transaction history and download statements.

Get a snapshot of your finances

Monitor your cashflow with simple visuals and display a summary of your recent activity. You can even customise your insights page, so you can quickly see what’s important to you. 

Smart, simple budgeting

Create smart budgets for anything in just a few clicks, then see how you're tracking at a glance and over time. Plus, you can keep track of your scheduled payments with a calendar view of upcoming payments.

A smarter transaction history

Upload and securely store documents such as receipts or warranties to your transaction history for a more complete history. You can also download reports and statements as far back as 10 years. 

Get to know your spending

Each time you make a transaction, it’s automatically categorised into groups such as groceries, travel, leisure or technology.

A more intuitive way to search

Search transactions using everyday language by typing questions such as: "How much did I spend on groceries this year?”

A man lounging back and using his smart phone with the Macquarie bank app open on a dashboard screen.

Built to bank the way you do

Our award-winning* app lets you create monthly budgets, receive real-time spend notifications, upload receipts and search past transactions in your own words.

Add a personalised home screen, light and dark mode, dynamic travel features and it's easy to see why more people are choosing Macquarie.

More ways to self-serve

You're in control

You're in control

Fast track solutions to your banking needs online and via our mobile banking app

  • Have a question? Find answers to a huge range of your banking questions online by using our Help Centre

  • Talk to us. You can reach a member of our team by direct message on Facebook and Twitter.​ If you’d prefer to talk it through, our customer service specialists are ready to take your call

  • Get the mobile banking appDid you know our app allows you to do things like open a savings account, activate your credit card and import payees and billers?

Shot from over the shoulder, a person is logged into Macquarie eBanking on their phone outdoors.
More digital smarts to get ahead

Manage your money anywhere, any time

Manage your money anywhere, any time

  • ​Know when money is coming and going from your accounts with instant notifications​
  • Understand your spending habits with intuitive categorisation ​

  • Set realistic budgets to keep you saving towards your goals​

  • Find transactions easily using ‘search as you speak’ technology ​

  • Attach receipts and tag statements to make tax time and warranty applications easier.

More tools to keep your money safe

Secure by design

Secure by design

  • ​More secure (and convenient) ways to pay using your device with Apple Pay and Google Pay.
  • Monitor outflows in real time with instant notifications​
  • State-of-the-art fraud detection to help protect your account
  • The ability to lock lost or compromised cards from your app​
  • Realtime control to approve or deny transactions and account changes using our industry-leading 2FA app, Macquarie Authenticator.
  • Send and receive real-time payments with PayID®. It’s fast, easy to use, convenient and secure.

New to Macquarie?

Open a transaction account online and start using Macquarie Online Banking.

Macquarie Online Banking 

Your available accounts will be listed online, in the account section when you log in.

Online banking

Log in to Macquarie Online Banking to stay on top of your finances and manage your everyday banking.

Log in to your account

Frequently asked questions

Macquarie Online Banking makes it easy to stay on top of your finances and manage your everyday transactions from your desktop, laptop, mobile and tablet.

To access Macquarie Online Banking:

  1. On macquarie.com.au select Log in
  2. Select Macquarie Online
  3. If this is your first log in to Macquarie Online, select New to Macquarie? to register with your Macquarie ID and mobile number
  4. Once you've registered, enter your Macquarie ID and password on the log in page. Select Log in.


To register for the first time, please see How do I set up multi-factor authentication?

Note: If you want to log into your Macquarie Online Trading account, click here.

Logging out of Macquarie Online Banking at the end of your session will help keep your account secure.

  1. Select Log out in the right-hand corner of the top menu bar
  2. A log out notification will be displayed on screen.

You’ll also be logged out of your session after a period of inactivity.

The Macquarie Online tour is an on-screen demonstration of Macquarie Online Banking’s main features. You can find it here:

  1. Select the Help icon from the side menu; or first click on the icon in top left-hand corner to display the side menu
  2. Select Take a Tour.

You can access the following products on Macquarie Online Banking:

  • Macquarie Transaction Account
  • Macquarie Savings Account
  • Macquarie Home Loan, including Offset Accounts
  • Macquarie Car Loan (available if your car loan account number has 9 digits ("XXXXXXXXX”) and a BSB of 182-182)
  • Macquarie Credit Card
  • Macquarie Cash Management Account
  • Macquarie Cash Management Accelerator Account
  • Macquarie Consolidator Cash Account
  • Macquarie Term Deposit
  • Macquarie Wrap
  • Macquarie Vision
  • Macquarie Online Trading.


You can view your accounts on the home page once you’ve logged in. All payment functionality is available for these accounts.

If you'd like more information on the products listed above, visit www.macquarie.com.au

Your Macquarie ID is a unique eight-digit number that, along with your password, enables you to log into Macquarie Online Banking and the Macquarie Mobile Banking app.

You can retrieve your Macquarie ID on Macquarie Online Banking or the Macquarie Mobile Banking app – you'll just need your last name, date of birth and registered email address handy.

Retrieving your Macquarie ID on Macquarie Online Banking:

  1. On macquarie.com.au, select Log in
  2. Select Macquarie Online
  3. Select Forgot log in details?
  4. Select Forgotten your Macquarie ID
  5. Enter your last name, date of birth and registered email address. Select Submit
  6. If the details match our records, you’ll receive an email with the details of your Macquarie ID.


Retrieving your Macquarie ID on the Macquarie Mobile Banking app:

  1. Open the Macquarie Mobile Banking app
  2. Select Forgot log in details?
  3. Select Forgotten your Macquarie ID
  4. Enter your last name, date of birth and registered email address. Select Submit
  5. If the details match our records, you’ll receive an email with the details of your Macquarie ID.


You can log in straight away with your retrieved Macquarie ID.

If you’re still unable to proceed, call us on 133 174 (+61 2 8245 4470), 24/7.

To view your bank account details, including product names, account/borrower names, and account nicknames in the Macquarie Mobile Banking app, follow the steps below:

  1. Select the account from the account list
  2. Select the I want to button
  3. Select View account details in the menu.

Here are some simple steps you can take to protect your online accounts.

Use strong passwords and keep them secret

A strong password is:

  • between 8 and 256 characters in length - a longer and more complex password is harder for others to decipher
  • a combination of upper and lowercase letters, numbers and special characters (e.g. ! ; - () % )
  • unique – so don’t repeat your password across multiple websites or services
  • never shared with anyone.


If you believe your password has been compromised, change it as soon as possible.

Protect your devices

Your devices are your gateway to the internet and need to be protected. Install a reputable antivirus software on your PC or Mac. Avoid using insecure WiFi networks such as public hotspots for sensitive activity like online banking.

Monitor your accounts

Keep an eye on your accounts and be sure to let us know if you see any transactions that you don’t recognise. You can let us know by calling us on 133 174 (+61 28245 4470 if calling from overseas).

Through our mobile app, you can enable push notifications, so that you are alerted each time your account is used for a transaction.

To do this, open your Macquarie Mobile Banking app:

  1. Tap on the Menu
  2. Go to Settings
  3. Go to Push Notifications
  4. Select the notification types you would like to receive.

 

You'll need to log in and set your password on Macquarie Online Banking before using the app.

Once you’ve downloaded the Macquarie Mobile Banking app from your app store:

  1. Enter your Macquarie ID and password
  2. Select and confirm a four-digit PIN for your Macquarie app
  3. Choose to use Touch ID for fingerprint login to the app (optional).


You can now use, configure and personalise the app.

Contact us

24 hours a day, 7 days a week

13 31 74

Open an account

Open a transaction account and savings account in just a few minutes.

Help and support

Visit our online Help Centre.

 

Additional information

*

Our digital banking platforms have been awarded Mozo Experts Choice 2020 in the Internet banking category and Mozo Experts Choice 2020 in the Excellent digital app category for 2019/2020.

This information has been prepared by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Lending criteria, fees and T&Cs apply.