Why us?

You and your clients can have confidence in choosing Macquarie for their home loan needs.  

Our focus is on providing exceptional service and support, more flexibility and choice with loan options, competitive rates and low fees, and a leading digital banking experience.    

Your clients could be saving more in the long term with our great rates and low fees, and they can tailor their loan structure to suit their needs and make their money work harder.  

With our award-winning digital banking, including a mobile banking app, your clients can securely manage their finances anywhere, any time. 

Average processing times

Every Monday morning we will update you via email on our home loan processing times for: 

  • Vetting – average time to pick up your file 
  • Average time to credit assessment. 

Service and certainty

Our commitment to exceptional service means peace of mind for your clients. 

  • We offer industry-leading turnaround and approval times 
  • Our end-to-end digital origination process means a faster, more streamlined experience for your clients 
  • Tools such as weekly processing times emails, free upfront valuations and free access to credit reports help ensure you’re kept informed 
  • Our teams are here to support you and your clients every step of the way and deliver the best outcome for you both. 

Great value over the life of the loan

Your clients could be saving more in the long term with our great rates and low fees.  

  • Clients who have saved up a healthy deposit are rewarded with a competitive rate 
  • We offer competitive fees on our home loans including no annual fee on our basic home loan 
  • Clients can find answers to a huge range of banking questions online any time through our help centre 
  • For anything else, they can always call our friendly team.

Flexible loan options tailored to your clients' needs

Your clients can tailor their loan to suit their needs and make their money work harder.  

  • Clients can set up multiple home loan splits to take advantage of both fixed and variable rates 
  • Our offset home loan offers the ability to open up to 10 offset accounts per loan account if you have an individual or joint borrower home loan. Company and trust borrowers can open up to 4 offset accounts which must be opened at application stage
  • We offer a full suite of banking products including award-winning transaction and savings accounts and credit cards 
  • Access to our innovative rewards program, Macquarie Marketplace. 

A digital-first bank

Your clients can securely manage their finances, wherever they are – all from the palm of their hand.  

  • A range of great features available through the Macquarie Mobile Banking app and Macquarie Online to help your clients securely manage their money, track spending and stay in control 24/7
  • Your clients can set budgets, categorise transactions, and upload receipts
  • In a first for Australian banking, our Macquarie Authenticator app provides an extra layer of security and real-time control to approve or deny transactions and account changes using actionable push notifications. 

Banking online features

There are a number of features that your clients can access online with Macquarie.  
 

 Macquarie Authenticator

Macquarie Authenticator is a mobile app we’ve built to help clients keep their accounts even more secure, and it’s our recommended verification method. Authenticator sends your client actionable push notifications instead of SMS when they’re prompted to verify certain transactions and account changes when using both the Macquarie Mobile Banking app and Macquarie Online Banking.  
  
The Macquarie Authenticator app:  

  • sends push notifications to your client’s mobile or tablet for real-time control to approve or deny online transactions made from their account 
  • provides rolling codes that are available 24/7 without the reliance of a cellular or data network, overcoming SMS issues when your client is travelling overseas, so no matter where they are in the world, they’ll have complete control over their account activity.   

If your client doesn’t have access to a smartphone or tablet with Apple iOS or Android, see Related Topics for alternatives.  

See more information about Macquarie Authenticator.  
 

Macquarie Marketplace

With Macquarie Marketplace, your client can purchase eGift cards at up to 10% off at a wide range of leading Australian retailers. Your clients can purchase eGift cards within their Mobile Banking App or Macquarie Online Banking using their offset or transaction account and will be available for use instantly.  

If your client has a credit card that earns Macquarie Rewards, they can also redeem their points for eGift cards within Macquarie Marketplace.  

More information on Marketplace and how to access it. 
 

Mobile banking app

The Macquarie Mobile Banking app is our cutting-edge digital app that makes managing money simple and convenient for your clients.  

The Macquarie Mobile Banking app is available for Apple iOS and Android devices and is free to download from the app store – just search for Macquarie Mobile Banking.  

Once your client has downloaded the app, they can follow the on-screen prompts to link their account details:

  1. Enter their Macquarie ID and password 
  2. Select and confirm a four-digit PIN for logging into the app 
  3. Choose to use biometrics for face or fingerprint login to the app (optional).  

Your client will need to log in and set their password on Macquarie Online Banking before using the app.   

View the Macquarie home loans terms and conditions.

Log in to Broker Portal

Track your applications, view our processing times and easily access your existing client loan details, all within our Macquarie Broker Portal.

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Search the Broker Help Centre

Find answers faster to your everyday queries with our Macquarie Broker Help Centre. Search by keywords or by category to find exactly what you need, when you need it.

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Meet the team

We've built a team of specialists to provide you and your clients support throughout each stage of the loan journey and the best-in-class service. Get to know your State specialists today.

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

© Macquarie Group Limited