How does the Macquarie Authenticator work?

Macquarie Authenticator is our most secure and recommended verification method. It’s a mobile app that allows you to verify certain transactions and account changes when using both Macquarie Online Banking and the Macquarie Mobile Banking app.
 


The Macquarie Authenticator app:

  • sends push notifications to your mobile or tablet to approve or deny online transactions made from your account by you or your financial adviser, or
  • provides codes that are available 24/7 without the reliance of a cellular or data network, overcoming internet or SMS issues when you’re travelling overseas.

Is it different to the Macquarie Mobile Banking app?

The Macquarie Mobile Banking app and the Macquarie Authenticator app are separate apps, and you will need to download both on your phone. 
 
The Macquarie Mobile Banking app is our cutting-edge digital app that makes managing your money simple and convenient. 
 
The Macquarie Authenticator app is an extra layer of security for your Macquarie ID that helps protect your account and personal information on Macquarie Online Banking and the Macquarie Mobile Banking app.

Please note you can only use codes to approve requests which you initiate for yourself. You will be unable to use codes to provide consent for an adviser-initiated request.

When will I use Macquarie Authenticator?

Macquarie Authenticator allows you to verify certain transactions and account changes, some of which are outlined below:

  • authorise payments
  • authorise change of details
  • verify log in
  • if you have an adviser, authorise adviser-initiated payments.

Need help?

See more information please see Notifications for Macquarie Authenticator.

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