Using electronic signatures for home loan documents

Electronic signatures are typically accepted for pre-settlement forms and for some of our variation forms. If a wet-signature is mandatory for a form, we’ll state this on the relevant form.

If the form is able to be signed electronically, the document must be:

• accompanied by a Certificate of Completion issued by the e-signature provider, which has detailed information relating to a signer’s digital identity and document activity. It can be downloaded as a PDF.
• emailed from your registered email address or your customers.

The following forms are typically accepted with e-signatures:

• Pre-settlement home loan forms (e.g. direct debit form)
• Variation acceptance forms (switching to an Offset Home Loan after settlement)
• Progress payment forms.