What are the types of advice fees with Macquarie?

The types of advice fees available on Macquarie Wrap are:

  • One-off advice fees (as part of initial account setup and/or on an ad-hoc basis)
  • Fixed-term advice fees (as part of arrangements where fees are to be paid during a period of 12 months or less)
  • Ongoing advice fees (as part of arrangements where fees are to be paid during a period of more than 12 months)
  • Transaction advice fees.

How do I view advice fee arrangements across all my clients’ Wrap accounts?

You can find your advice fee arrangement details across all the Wrap accounts in your client base from the ‘Advice fee consent’ page in Adviser Online and filter it further by:

  • Consent due period
  • Investor status
  • Product type
  • Adviser code.

The report includes a link to the Advice Fee Form to allow you to easily access and manage advice fees on an account.

To see your Advice fee consent page:

  1. Log in to Adviser Online
  2. Click Reporting in the side navigation
  3. Click the Advice fee consent option.

For more information see:

How do I remove adviser service fees from an account?

To remove an adviser service fee from an account, please use the Advice Fee Form. The Advice Fee form can be completed online by an adviser or support staff.

Once you’ve selected the relevant account within the portal, confirm you'd like to Cancel an existing fee by selecting this option from the drop-down box in Stage 1. Once confirmed, the Advice Fee Form will display a message, confirming the existing consent will be invalidated and adviser service fees removed from the account upon submission of the Advice Fee Form. 

Once submitted, adviser service fees will be removed from the account. If you remove fees in the middle of a month, fees for that month will not be deducted from the account at the end of the month.

How does my client accept the Advice Fee Form?

After submitting the Advice Fee Form, your client will receive an email from Macquarie to their registered email address.

After clicking on the Review fees and services button, your client will be taken to a login page where they will log in using personal information registered with Macquarie.

Your client will then be asked to view the Advice Fee Deduction Consent document and accept the terms and conditions.

Please note, your client won’t be able to approve and submit their consent until they’ve viewed the Advice Fee Deduction Consent form.

An example of the email your client will receive is shown below.
 

How do I resend advice fee form applications?

You can view In-progress applications under the In-progress tab of the application work-in-progress screen in Adviser Online.

Simply select the application and click Edit to re-send the email to your client.

How do I access a paper form for fees?

When completing the Advice Fee Form, you can select ‘Print, Sign and Upload’ as an option for your client. This enables the form to be generated as a PDF version that can be passed on to the client. The form can also be signed using approved e-signature providers.

How do I cancel a current fee arrangement?

To remove an adviser service fee from an account, please use the Advice Fee Form. The Advice Fee Form can be completed online by an adviser or support staff.

Once you’ve selected the relevant account within the portal, confirm you’d like to cancel an existing fee by selecting this option from the drop-down box in Stage 1. Once confirmed, the Advice Fee Form will display a message, confirming the existing consent will be invalidated and adviser service fees removed from the account upon submission of the Advice Fee Form. 

Once submitted, adviser service fees will be removed from the account. If you remove fees in the middle of a month, fees for that month will not be deducted from the account at the end of the month.

Please keep in mind that if your fee arrangement was set to calculate on a group balance, this may impact the fees you receive.

What adviser service fees are available via the Advice Fee Form?

The following advice fees are available on platform and are deducted monthly or upon closure of your account:

Calculation optionsTypeAsset Class
Account balance or group balanceTiered % Fee or Flat % FeeAll investments including cash
Account balance or group balanceTiered % Fee or Flat % FeeAll investments excluding cash
Account balance or group balanceTiered % Fee or Flat % FeeAustralian listed securities
Account balance or group balanceTiered % Fee or Flat % FeeInternational listed securities (IDPS)
Account balance or group balanceTiered % Fee or Flat % FeeManaged investments
Account balance or group balanceTiered % Fee or Flat % FeeSMAs
Account balance or group balanceTiered % Fee or Flat % FeeFixed income securities
Account balance or group balanceTiered % Fee or Flat % FeeTerm Deposits
Account balance or group balanceTiered % Fee or Flat % FeeCash
Account flat fee or group balanceFlat $ FeeN/A
Account ad-hoc feeOne-Off $ FeeN/A
Per transaction on the accountFlat % Fee or Flat $ FeeN/A

 

When must a fee be loaded for fees to calculate for the month?

The account must have adviser service fees loaded on the last day of the month for advice fees to calculate for that month. This means where the expiry date or the end date on the Advice Fee Form falls on any day prior to the last day of the month, adviser service fees for that month will not be deducted from the account.

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