The types of advice fees available on Macquarie Wrap are:
You can find your advice fee arrangement details across all the wrap accounts in your client base from the ‘Advice fee consent’ page in Adviser Online and filter it further by:
The report includes a link to the Advice Fee Form to allow you to easily access and manage advice fees on an account.
To see your Advice fee consent page:
For more information see:
The Advice Fee Form can be completed online by an adviser or support staff. To access the Advice Fee Form for an account:
The Advice Fee Form is a fast and secure way for you to obtain your client's consent to deduct adviser services fees from their account.
You can submit the Advice Fee Form via two methods:
Email verification allows you to capture your clients’ advice fee consent digitally, end to end, saving you and your clients time and without the need to print and upload documents. When using email verification, your client will receive an email to review the fees and services associated with their account and can submit their consent directly from their browser.
If using the 'Print, Sign and Upload' method, you must upload your client’s consent within the portal. Once your client has signed the form (with a wet or e-signature), you can upload it online through the 'Manage Documents' section of the Advice Fee Form to complete the process.
Note, the Advice Fee Form PDF document (called the 'Client Authorisation' document) needs to be uploaded in the final stage of the Advice Fee Form process and can’t be emailed to Macquarie. This is to ensure the form can be processed as quickly as possible.
Tips for uploading the Advice Fee Form
To remove an adviser service fee from an account, please use the Advice Fee Form. The Advice Fee Form can be completed online by an adviser or support staff.
Once you’ve selected the relevant account within Adviser Online, confirm you'd like to ‘Cancel’ an existing fee by selecting this option from the drop-down box in Stage 1. Once confirmed, the Advice Fee Form will display a message, confirming the existing consent will be invalidated and adviser service fees removed from the account upon submission of the Advice Fee Form.
Once submitted, adviser service fees will be removed from the account. If you remove fees in the middle of a month, fees for that month won’t be deducted from the account at the end of the month.
To find an ‘In-Progress’ application:
You can use the search bar at the top of the ‘In-Progress’ screen to search for applications by client name, application number, created date and adviser code.
If you’ve made any changes to the Advice Fee Form (by selecting the ‘Make changes’ button), we’ll generate a new version of the form and you won’t be able to submit any previous versions. This is to ensure the version of the Advice Fee Form that we process is the most recent version.
When you select the ‘Print, Sign and Upload’ method to submit your Advice Fee Form, please ensure you upload the most recent version of the form.
After submitting the Advice Fee Form, your client will receive an email from Macquarie to their registered email address.
After clicking on the ‘Review fees and services’ button, your client will be taken to a login page where they’ll log in using personal information registered with Macquarie.
Your client will then be asked to view the Advice Fee Deduction Consent form and accept the terms and conditions.
They can view the form by clicking the View Advice Fee Deduction Consent link on the page. Once downloaded, your client will be able to open the PDF. It should appear in the bottom left-hand side of the screen.
Your client should then select Approve and submit your consent, or Save request for later if they have any questions they'd like to confirm with you prior to submitting their consent.
If the client selects Decline request for consent, the Advice Fee Deduction Consent will appear in the Declined tab of the portal (see left-hand column).
Please check the Submitted and Declined tab regularly to stay up to date on the status of your clients' Advice Fee Deduction Consent forms.
You can view in-progress applications in Adviser Online by selecting Applications > Wrap pending applications in the side navigation.
To see applications that are pending client approval, select Submitted in the side menu. To re-send the email to your client, select the application, select Edit, then Send to client.
When completing the Advice Fee Form, you can select ‘Print, Sign and Upload’ as an option for your client. This enables the form to be generated as a PDF version that can be passed on to the client. The form can also be signed using approved e-signature providers.
Once logged in to Adviser Online, please follow the below steps to cancel a submitted application form:
To remove an adviser service fee from an account, please use the Advice Fee Form. The Advice Fee Form can be completed online by an adviser or support staff.
Once you’ve selected the relevant account within the portal, confirm you’d like to cancel an existing fee by selecting this option from the drop-down box in Stage 1. Once confirmed, the Advice Fee Form will display a message, confirming the existing consent will be invalidated and adviser service fees removed from the account upon submission of the Advice Fee Form.
Once submitted, adviser service fees will be removed from the account. If you remove fees in the middle of a month, fees for that month will not be deducted from the account at the end of the month.
Please keep in mind that if your fee arrangement was set to calculate on a group balance, this may impact the fees you receive.
The following advice fees are available on platform and are deducted monthly or upon closure of your account:
Calculation Option | Fee Type | Asset Class |
Account balance or group balance |
Tiered % Fee or Flat % Fee | All investments including cash |
All investments excluding cash | ||
Australian listed securities | ||
International listed securities (IDPS) | ||
Managed investments | ||
SMAs | ||
Fixed income securities | ||
Term Deposits | ||
Cash | ||
Account flat fee or group balance | Flat $ Fee | N/A |
Account ad-hoc fee | One-Off $ Fee | N/A |
Per transaction on the account | Flat % Fee or Flat $ Fee | N/A |
The account must have adviser service fees loaded on the last day of the month for advice fees to calculate for that month. This means where the expiry date or the end date on the Advice Fee Form falls on any day prior to the last day of the month, adviser service fees for that month won't be deducted from the account.
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