Available balances are impacted by pending transactions, which are payments or transfers that have been authorised but not yet processed. Pending transactions impact balances as follows:

  • ‘Balance’ is the amount of money in your account before all pending transactions have been processed.
  • ‘Available’ is the amount that you can spend today, and is a more accurate reflection of how much you can spend at that time.

 

For your home loan:

  • ‘Balance’ is the loan amount outstanding.
  • ‘Available’ is the amount of funds available for redraw (if the account allows).

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.