If you’d like to close your Macquarie Online Trading account, please complete the Account Closure Request and send it to support@trading.macquarie.com .
Received a letter from us?
If you’ve received a letter from Macquarie about a closure or cancellation on your account, click on the relevant section below.
We previously closed our Macquarie Margin Loan, Prime and Geared Equity Investment products and respective accounts as well as a number of trading accounts.
As part of this process, we’re also cancelling your HIN and terminating the sponsorship agreement, which you may have received a letter about.
What do I need to do to cancel my HIN?
No action is required from you. We’ll cancel the HIN and terminate the sponsorship agreement on the date shown in your letter.
Can I reactivate my account in future?
As we no longer offer these products, we’re unable to reactivate your account.
If you’re interested in viewing our other products and services that might suit your needs, please visit our website here.
What if I have shares and/or cash in other accounts with Macquarie?
Only the HIN we’ve contacted you about in the letter will be closed. Your other accounts with us will remain open.