What is automatic cash management (ACM)?

Automatic cash management (ACM) is one of the automated investment management tools to help you manage your client’s wrap cash account balance. With ACM, you can select and automatically maintain a minimum and/or a maximum cash balance.  

For more information about ACM, see the user guide.

What accounts can have ACM?

You can set up an ACM plan for any of your client’s accounts that hold managed investments, including separately managed accounts (SMAs). 

ACM isn’t available for:

  • Australian and international listed securities
  • term deposits
  • non-daily priced funds.

How do I set up or change an ACM plan?

  1. Log in to Adviser Online
  2. Select Clients, then Accounts
  3. Search for and select your client's wrap account
  4. Select Portfolio, then Administration
  5. Under Automated plans, expand the Automatic cash management accordion and select Add/Update automatic cash management
  6. Select Enter or maintain automatic cash management
  7. Enter a plan end date or select Until further notice 
  8. Select if you want your client’s ACM plan to be:
    • a maximum plan – buy investments with excess cash
    • a minimum plan – sell down investments to top up cash, or
    • a combination of both.
  9. Enter either a dollar amount or percentage value for both the target and trigger amounts. You must complete the plan with either all dollar amounts or all percentages.
    • For pension accounts, you can specify a target and trigger using pension payment details (e.g. 4 months’ pension payments) 
  10. Choose if you want to set an investment limit. Transactions that exceed this limit won't proceed without your authorisation.
  11. Choose an allocation method: 
    • Proportional – Each managed fund listed will be topped up equally (available for maximum plans only)
    • Percentages – Each managed fund listed will be topped up or sold down based on the percentages you choose (minimum of 1%, available for maximum and minimum plans) 
    • Priority – Managed funds will be sold down in the order selected (available for minimums plans only)
  12. Use the search bar to add managed investments to the plan list 
  13. Select Update to confirm the changes.

Authorisation required

New plans or updates to existing plans won’t be saved until authorised by you or someone in your office with transact authority on the client’s account.  

When setting up an ACM for a retail client, advisers need to confirm that they've provided personal advice recommending the account holder/s invest in each of the products within the ACM plan. 

When does ACM run?

ACM will run on the 20th of the month. When that falls on a weekend, the plan will run the following business day.

What happens if the trigger amount is breached?

Your client’s balance will be calculated on the 20th of each month that the plan runs. The ACM plan will determine if your client’s account balance has breached its trigger amount. If the cash balance has breached the trigger amount, assets will be bought or sold until the cash balance is brought back to the target amount. 

The cash target and trigger amounts you set refer to the balance of your client's wrap cash account. Please keep in mind the cash minimum when setting up a minimum plan for regular payments.

Example 

You’ve set up a maximum plan with a trigger of $10,000 and a target of $8,000. On the 20th of the month, your client’s wrap cash account balance is $11,000. The ACM will buy managed investments to reduce the wrap cash account balance back to the target of $8,000.  

What happens if an investment limit is breached?

You can choose to set an investment limit when setting up an ACM plan. You’ll receive an alert that an ACM transaction exceeded the limit and needs your authorisation. Please note that if you don’t authorise the transaction by the 28th of the month, we’ll automatically cancel the order.

What happens if there are pending transactions?

ACM won’t process any investment into assets with pending transactions. This includes SMA orders and any income redirection in progress.

How do I cancel an ACM plan?

You can cancel an ACM plan:

Cancel ACM today

  1. Log in to Adviser Online
  2. Select Clients, then Accounts
  3. Search for and select your client's wrap account
  4. Select Portfolio, then Administration
  5. Under Automated plans, expand the Automatic cash management accordion and select Update automatic cash management
  6. Select Enter or maintain automatic cash management
  7. To cancel today, enter the date for two days in advance of the current date in the ’Plan end date’ field
  8. Select Next to confirm the changes.

Cancel ACM at a future date

To cancel a plan at a future date, navigate to the ACM page as above (steps 1-6). Then, instead of adding today’s date, enter the last day of the month for which you want the plan to end in the ‘Plan end date’ field.

Can my client use ACM if they already have another automated plan?

You can only have one of the following automated plans on an account at any given time:

If your client has a Wrap IDPS account, you can set up automatic income redirection in addition to another automated plan.

What happens if my client's ACM plan includes closed investments?

If an asset is closed to new investments, the impact to the ACM will depend on the investment selection and allocation method of the ACM plan:

Plan type

Impact of closed investments

Managed investments – Proportional allocation

If a managed investment in the plan is closed, the order for that specific investment will fail. The allocation percentages for the open investments won’t be adjusted to compensate for the failed order/s and the portion of cash allocated to the closed investment will remain in cash.

Managed investments – Percentage allocation

If a managed investment in the plan is closed, the order for that specific investment will fail. The allocation percentages for the open investments won’t be adjusted to compensate for the failed order/s and the portion of cash allocated to the closed investment will remain in cash.

Model portfolio – Smart applications (buy underweight)

If a managed investment in the model is closed, it will be excluded from the list of eligible investments. The allocation will then be recalculated across the remaining open and eligible investments to bring them closer to their target weights.

Model portfolio – Standard applications (per target allocations)

If a managed investment in the model is closed, the order for that specific investment will fail. The allocation percentages for the open investments won’t be adjusted to compensate for the failed orders and the portion of cash allocated to the closed investment will remain in cash.

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