Trading using Adviser Online

You can place orders for the following asset types in our new Trading functionality in Adviser Online:

• Term deposits
• Managed funds

You can access the Trading screen via the ‘Portfolio’ tab within your client’s wrap account in Adviser Online.

From the Trading screen, you’ll need to complete the following steps to place or initiate a trade:

1. Search for the term deposit or managed fund by name or code, then select Add to order
2. Enter the order details, including the funding method for daily priced managed funds, then select Review order to proceed.
3. Confirm the order details, including design and distribution obligations where applicable, then select:
   • Submit to place the order (Full transact users only), or 
   • Save for authorisation, which will require authorisation from a Full transact user before the order is submitted for processing. See How do I authorise a saved order in Adviser Online?

You can track the progress of your order in Adviser Online under Requests > Investment orders. See How do I check the status of a trade?

You can place orders for all asset types through Portfolio transacting in Wrap Online

• Term deposits
• Managed funds
• Separately Managed Accounts (SMA)
• Australian listed securities
• International listed securities

You can access Portfolio transacting via the ‘Quick links’ dropdown within your client’s wrap account in Adviser Online.

From the Portfolio transacting screen, you’ll need to complete the following steps to place or initiate a trade:

1. Select New transaction
2. Select the transaction type from the dropdown list
3. Enter in the trade details and select Continue
4. Select Generate orders
5. Confirm the order details, including design and distribution obligations, then:
   • Full transact users: enter your password and select Authorise orders to proceed with the trades, or 
   • Limited transact users: see How do I authorise a trade?

Please note: Orders for daily priced managed funds will default to switch orders when placed in Wrap Online. If you want your buy orders to use your available cash rather than the funds from sells, place your buy and sell orders as separate transactions. This involves placing either the buy or sell, authorising the transaction, then placing the other buy or sell in the following transaction.

To authorise a saved order, an adviser/support staff member with Full transact access will need to authorise the trade.

To view trades awaiting authorisation, select Requests on the left-hand menu, then Investment orders and navigate to the ‘Pending authorisation’ tab. Here you can:

1. Search for the saved order by account, request ID, or filter by:
   • Adviser
   • Date created, or
   • Status.
2. Select the saved order row, followed by Review and authorise order to load the saved order
3. Confirm the order details. If required, you can amend them by selecting Edit order.
4. Select Submit to place the order.

You can track the progress of your order in Adviser Online under Requests > Investment orders. See How do I check the status of a trade?

To authorise a trade in Wrap Online, an adviser with Full transact access will need to authorise the trade. They can do this by providing their Macquarie ID and password.

1. Navigate to the Work in progress screen by selecting Transacting on the Adviser Online menu, then View orders
2. Search for the trade by either:
   • searching the account by name or number in the search bar, or
   • searching by Adviser, Product, Order source, or trade Status dropdown menus.
3. Select the order ID
4. Confirm the order details and the client declaration is correct. If they’re not, you can amend them by selecting Edit orders.
5. Enter your Macquarie ID and password, then select Authorise orders.

Once you’ve authorised the order, you can track the progress of your order in Work in progress > View orders

You can check the status of a trade initiated in Adviser Online in the Investment orders > Order tracking screen, which is accessed by selecting Requests on the left side menu. Authorised trades will be visible on the Order tracking tab, and trades that require authorisation will be visible on the Pending authorisation tab.

Search for the trade by account, asset, ID, or filter by:

• Adviser
• Asset type
• Date authorised, or
• Status.

The following table outlines the different statuses an order will progress through. The order status will be updated periodically throughout the day.

You can check the status of a trade initiated in Wrap Online in the ‘Work in progress’ screen, which is accessed by selecting Transacting on the left menu, then View orders. 

Search for the trade by either:

• searching for the account by name or number in the search bar
• searching by Adviser, Product, Order source or trade Status.

Orders that have successfully completed are generally removed from the ‘Work in progress’ screen. For some orders, it can take up to three weeks for orders to be removed from this screen.