Changes to home loan interest rates

Macquarie may amend variable home loan reference rates by taking different factors into account, including RBA cash rate changes. These changes will be announced on our website and your clients may receive communications informing them of the changes.

For loan accounts with a BSB starting with 182:

Shortly after the effective date that Macquarie interest rates change, your client will receive correspondence (either email or letter depending on their e-consent preference) letting them know their new interest rate and repayment amount for any P&I loans. The correspondence will also note the effective date for the new repayment amount.
 

For loan accounts with a BSB starting with 183 (or previously 032):

Shortly after the effective date that Macquarie interest rates change, if your client’s repayment amount is increasing, they will receive correspondence (by letter) letting them know their new interest rate and repayment amount. The letter will also note the effective date for the new repayment amount.

Interest is calculated daily based on your interest rate and balance. As such, there will be an immediate effect on your client’s next interest repayment due from the effective date outlined in our communications.

You and your support staff can view your client’s current repayment amount and interest rate through the Macquarie Broker Portal. After a rate change, you can check for your client’s updated interest rate from the effective date.

Search for your client using their name or account number, through the existing loans section.

The results will show a preview panel with more information about that loan. To get a more comprehensive view, you can select the View Facility button.

On the Facility page, you’ll be able to view the client’s repayment amount plus information such as loan structure, interest rate, limit, remaining loan term, repayment type and much more.

Loan accounts identified by a BSB starting with 182 will be displayed.

For loan accounts with a BSB beginning with 183 (or previously 032), your client can view their loan accounts using the instructions in viewing interest rate and repayments on their home loan.

Please note: your client provides their consent in their loan documentation for you to be able to access their loan details. They can revoke their consent at any time after settlement which will remove your ability to view their account details.