Download Macquarie Authenticator

The Macquarie Authenticator app is available for Apple iOS and Android devices and is free to download from your app store - just search for Macquarie Authenticator, or follow these links:
 


Once you’ve downloaded the app, follow the on-screen prompts to link your Macquarie ID.

Approve or deny payments and tasks

For security purposes you’ll be prompted to verify yourself through a push notification in the Macquarie Authenticator app when approving payments or tasks in Macquarie Business Online.

Once you receive the Macquarie Authenticator prompt, you can:

  • Approve or
  • Deny the payment or task.

To approve

  1. Open the push notification on your Macquarie Authenticator.
  2. Enter your PIN (or fingerprint/facial recognition if you’ve set it up).
  3. Review the details.
  4. Click Approve.

In some cases, you’ll need to scroll and review all the payment details (e.g. open the ABA file you’re about to process) before you’re able to click Approve payment

To deny

  1. Open the push notification on your Macquarie Authenticator.
  2. Enter your PIN (or fingerprint/facial recognition if you’ve set it up).
  3. Review the details.
  4. Click Deny payment.
  5. If you believe there was unauthorised access to your account, please:
    • Change your password.
    • Call us on 1800 620 673 (+61 2 8245 4177 if calling from overseas).

Didn’t receive a notification?

If you don’t receive a push notification when prompted, you can choose to verify another way. See Codes in Macquarie Authenticator.

Learn more

To find out more about Macquarie Authenticator, you can watch this video. 
 

Log in to Macquarie Business Online

Macquarie Business Online is an online banking experience that can grow with your business and help you achieve your goals.

Feedback and complaints

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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Fill out our form so we can review your application and connect you with the right banking specialist.