For your security, we register all your mobile devices that have installed the Macquarie Mobile Banking app or Macquarie Authenticator.
Log in to see a list of all mobile devices that are accessing your accounts.
In Macquarie Business Online:
In the Macquarie Mobile Banking app:
If you don’t recognise a device that’s accessing your accounts, you can deactivate that device.
You may want to deactivate a device when you upgrade your mobile device or if your device has been stolen or lost.
You can deactivate any mobile devices that have the Macquarie apps installed by following these steps.
Note: Next time you want to access the app from that device, you’ll need to re-enter your Macquarie ID and password.
If you have a new device and your old device is still available to you, please follow the steps above to deactivate the old device using Macquarie Authenticator. Once your old device is deactivated, you’ll easily be able to register Macquarie Authenticator on your new device by following the procedure outlined in Set up Macquarie Authenticator.
If you’ve lost your device and can’t deactivate Macquarie Authenticator, or if your old device is no longer available to you, please call us on 1800 620 673 (+61 2 8550 5603 if calling from overseas).
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