Amend or cancel a payment

It’s important that you create and manage your payments carefully. Any payment that’s approved or pending approval can’t be modified on Macquarie Business Online.

If you need to modify any of the payment details (like payee details, payment date or payment amount) you’ll need to cancel the payment, then set up a new one.

This applies to all payment solutions – group payments, funds transfers, BPAY^® and file uploads.

You can review or cancel your upcoming payments in Task Centre:

1. Log in to Macquarie Online Banking
2. On the Menu, navigate to Task Centre
3. Select the Scheduled tab
4. Select the payment you wish to cancel
5. Click Cancel
6. Select Yes, cancel payment.

This applies to funds transfers, BPAY and file uploads.

Please note:

• You can’t cancel payments that are fully authorised unless they’re scheduled to be processed on a date in the future.
• Scheduled payments can be cancelled up until 11:59pm (Sydney time) on the business day before the payment is due. After this time, the payment can’t be cancelled.
• Any user that has create or authorise level access on an account can cancel payments. Someone with view only level access can’t cancel a payment.