Approving payments

You can approve a payment from Macquarie Business Online (MBO) or the Macquarie Mobile Banking app. 

All approvals then need to undergo two-factor authentication in the Macquarie Authenticator app.

To set up a payment for someone else to approve, you just need to follow the steps to create your payment as usual, but on the Review your payment screen, select Submit for approval.

• In MBO, you can select specific approvers to receive push notifications alerting them to the approval request. 
• In the Macquarie Mobile Banking app, all approvers will receive a push notification.

Bulk approval allows you to authorise up to 20 payments or tasks using the same single push notification.

It’s important to note that only someone with authoriser level access will be able to set up a bulk approval in MBO.

To approve payments and tasks in bulk:

1. Log in to Macquarie Business Online
2. In the main menu, select Task Centre and then go to your To Do list
3. When you hover over a payment or task, you’ll see a checkbox on the left-hand side of it – select all tasks you wish to authorise
4. Scroll to the bottom of the list and hit Approve selected or Clear selected to clear your list and start again
5. If you hit Approve selected, you’ll be prompted to review each task’s details on the review screen
6. Once you’re happy, select Approve and follow the steps to complete the approval using the Macquarie Authenticator app.

If the payment or task requires dual authorisation, both approvers will need to go in and follow the steps above to complete the bulk approval or approve the payment or task individually.

If for some reason the authoriser can’t receive the push notification from the Macquarie Authenticator app, please refer to Notifications for Macquarie Authenticator. 

Things to note about approving payments and tasks in bulk

• You can only approve payments and tasks in bulk via MBO. This feature is not currently available in the Macquarie Mobile Banking app.
• If a Daily Payment Approval Limit (DPAL) has been applied to your Macquarie Access Code (MAC), and you've exceeded your limit for the day, the payments that exceed your limit will fail approval and you’ll no longer be able to approve that payment. To proceed, you can ask another user to assist with the approval. Alternatively, cancel the payment via the To Do tab in Task Centre, then recreate the payment and wait until after 12:00am (AEST/AEDT) to approve it.
• If a recurring payment is part of your bulk approval and the first payment date is in the past, the payment will fail. To proceed, you can modify the payment date and approve it again. Alternatively, cancel the recurring payment via the To Do tab in Task Centre, then recreate the recurring payment and authorise as normal.
• If you get the message ‘This task has already been actioned’, it means that the task is no longer valid for you to approve. This could be because another user has already authorised it. To check if another user has approved it, refresh your browser screen, and check your To Do tab in Task Centre. If another user hasn't approved it, we recommend asking someone else in your business to assist with the approval, or you can cancel the task and recreate the payment or task and approve again.

You won’t receive an additional notification once a payment is fully approved.

To view completed and scheduled tasks in Task Centre:

1. Log in to Macquarie Business Online
2. On the menu, navigate to Task Centre
3. Select the History tab to view previously authorised tasks and tasks set to run on the same business day
4. Select the Scheduled tab to view tasks to occur in the future.

If you’ve approved your payments or tasks in bulk, both the bulk approval and all the individual underlying payments and tasks will show up in History tab. 

A partially approved payment means that it still needs one more approver to authorise the payment before it can be processed.

Please read the relevant payment type below for details.

• One-off payments
• Recurring payments
• International and Domestic Telegraphic Transfers
• Bulk approvals

An expired payment means that a payment wasn’t authorised in time and has not been processed.

If you’d still like to make the payment, you’ll need to create the payment again and ensure it is fully authorised.