Managing payees and billers

What payee or biller information do I need to make a payment?

A payee or biller is a person or organisation to which you want to pay or transfer funds.

You’ll need to enter the payee’s or biller’s account details in Macquarie Business Online (MBO) or the Macquarie Mobile Banking app before you can pay them or transfer funds to them.

You can choose to save these details to your payee list so you can make future payments to them without having to re-enter their account information.

To make a payment or funds transfer, you'll need the below information. Double check that you’ve entered these details correctly before submitting your payment request.

To make a funds transfer, you’ll need:

account number
BSB
account name (not used for processing payments).

To pay a bill via BPAY®, you’ll need:

biller code
customer reference number.

How do I add, edit or delete a payee or biller?

Your payee list contains all your saved payees so that you can make future payments to them without having to re-enter their account information. Payees and billers are all contained within the one payee list.

In MBO, you can add, edit, or delete a payee or biller

In the Macquarie Mobile Banking app, you can currently only add a new payee or biller when you're making a payment to the new payee.

Add a new payee or biller in MBO

To add a new payee or biller in MBO:

Log in to Macquarie Business Online
On the menu, navigate to Manage then select Payees
Select Add payee or the New payee + icon on the top right-hand side
Enter either the BSB or the biller code
Enter the account number or biller reference number
Enter the account name or biller nickname
Select Save
Review your payee details and select Finish.

Your new payee will be marked as ‘New’ and will be approved when your first payment to this new payee is approved. Once approved, it will no longer be marked as ‘New’.

Add a new payee or biller in the app

Currently within the mobile banking app, a new payee can only be set up by creating a payment for that new payee.

Learn more about making payments in the app.

Edit a saved payee or biller in MBO

To update the details of a saved payee in MBO:

Log in to Macquarie Business Online
On the menu, navigate to Manage then select Payees
Select the payee you wish to edit
Select the pencil icon on the top right-hand side
Enter the required change to your payee details
Select Save
Review your payee details and select Finish.

Your edited payee will be marked as ‘Modified’ and will be approved when your first payment to this new payee is approved. Once approved, it will no longer be marked as ‘Modified’.

Note: You can't currently edit or delete payees in the Macquarie Mobile Banking app.

Delete a saved payee or biller in MBO

To delete a saved payee in MBO:

Log in to Macquarie Business Online
On the menu, navigate to Manage then select Payees
Select the three dots in the row of the payee you wish to delete
Select Delete payee
Select Yes, delete payee.

Note: You can't currently edit or delete payees in the Macquarie Mobile Banking app.

Why can't I edit my saved payee?

In MBO, only approved payees on your saved payee list can be modified. If your payee is marked as ‘New’ or ‘Modified’ on your payee list, you won’t be able to edit it as it hasn't yet been approved.

If you need to change the details of a payee that hasn’t yet been approved, you’ll need to delete that payee and re-enter the correct details. Payees will be approved the first time they’re used to make a payment.

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