Between January 2024 and November 2024, we’ll be phasing out our cash and cheque services across all Macquarie banking and wealth management products, including pension and super accounts. We’re also switching off our automated telephone banking service used to make payments over the phone.
This means from November 2024 we’ll no longer offer cash or cheque services. Instead, you’ll be able to make payments digitally - a safer, quicker, and more convenient way to bank.
Here are the key dates for our personal banking and wealth management customers. For key dates for business banking customers, see Business Banking changes.
|Customers won’t be able to:
|From January 2024
|From March 2024
|From May 2024
|From November 2024
1. Please note this change applies to Macquarie Cash Management Accounts (CMA), Macquarie Wrap Cash Accounts and Macquarie Consolidator Cash Accounts.
2. We don’t charge fees to use ATMs overseas. However, you may be charged a fee by international ATM operators.