What is an International Telegraphic Transfer?

An International Telegraphic Transfer (ITT) is an electronic payment to an overseas bank account. It can also be referred to as a foreign exchange or FX payment.

How to create an ITT

  1. Log in to Macquarie Business Online
  2. On the menu, navigate to Pay then click International Telegraphic Transfer
  3. Enter the payee’s name and address (please note, the address cannot be a PO Box)
  4. Select the currency you would like the payee to receive in their account (e.g. USD)
  5. Enter the payee’s bank details
    • You may be required to provide the Correspondent bank SWIFT Code.
    • If you don’t know the correspondent bank, please select the tick box and we’ll source this on your behalf
  6. Click Next
  7. Select the account you wish to make this payment from
  8. Select the currency you want to pay with (e.g. Australian dollars or another foreign currency amount)
    • When sending foreign currency, you can elect to enter either the Australian dollar or foreign currency amount you wish to transfer
    • If you select ‘Nominate AUD value’ and you elected for your payee to receive a foreign currency in Step 4, the Australian dollars will be converted to the nominated foreign currency at the time of processing
  9. Enter the amount
  10. Select a reason from the menu for making this payment
  11. Select whether the payment is a For Further Credit (FFC). FFC is only used in electronic funds transfers to record a second recipient
    • If you were provided FFC details, select Yes and enter the beneficiary name and account number
    • If you weren’t provided FFC details, you don’t need to complete this. Select No
  12. Enter details for your reference (optional)
  13. Select Next
  14. Enter sender’s details
  15. Check all details are correct and select either Approve or Submit for approval.

Note: You're currently unable to save international payees.

Approving your ITT

To finalise your ITT, someone with authoriser level access will need to have their mobile or tablet device close by so they can complete approval using the Macquarie Authenticator app.

The Macquarie Authenticator app sends push notifications to the authorisers on the account to verify the payment. It’s as easy as tapping a button to approve or decline an action on your account.

Learn more about Approving payments.

Fees for ITTs

We won’t charge a fee for facilitating an ITT, but a correspondent bank may charge fees and deduct them from the funds being transferred. A correspondent bank is the bank in the foreign country who we liaise with to transfer funds.

Please note, this can result in the payee receiving an amount less than expected. We cannot control or refund any fees of this nature that are incurred.

Timeframe for ITTs

Any ITT fully approved prior to 3:00pm (Sydney time) will be submitted to our payment’s processor on the same day but may be subject to additional checks that can affect timing. Telegraphic Transfers approved after this time will be submitted on the next business day.

ITTs will normally be received within 48 hours by the correspondent bank. A correspondent bank is the bank in the foreign country who we liaise with to transfer funds. If the correspondent bank is a different bank to your payee’s bank, it may take additional time to receive funds.

Incorrect or insufficient information provided for an ITT can result in processing delays, additional fees/charges, or even non-receipt of funds that may require lengthy investigations to trace.

It’s important to note that:

  • we aren’t responsible for any delays or payment/transmission failures
  • we accept no liability for any loss of any kind (including any consequential loss and expense, for example changes in FX rates during processing)
  • we may delay, block, or refuse to make a payment if we believe on reasonable grounds that making the payment may breach any law in Australia or any other country, and we’ll incur no liability to you if we do so.

Tips for making a successful and timely ITT

1. Use physical addresses only

Providing a physical address requires the following five pieces of information:

  1. Street address
  2. City/suburb
  3. Postcode
  4. State/province
  5. Country.

All addresses provided during the ITT process need a physical address (not a PO Box). Macquarie Bank’s address should not be used as we’re not considered to be the sender.

2. Check the SWIFT code

A SWIFT code, also known as a Bank Identifier Code (BIC), is an 8- or 11-character code that identifies banks and financial institutions internationally.

Example: MACQGB2LXXX

Bank codeCountry codeLocation codeBranch code
MACQGB2LXXX
Four letters representing the bank which normally looks like a shortened version of the bank’s name.Two letters representing the country the bank is located in.Two characters made up of letters or numbers that represents where that head office is.Non-Mandatory - three digits can be used to specify a particular branch. 'XXX' represents the bank’s head office

How to find a SWIFT code
  • Visit the website: You can visit the website of any bank and be able to find their SWIFT code. It is generally listed under FAQs, or any international payments / other related links. Alternatively, you can try searching ‘SWIFT code’ in the search box if the website has a search feature. 
  • Check bank statements: SWIFT codes are often included on bank statements. If your respondents do not receive paper statements, they can log in to their bank account and view their statements there.

3. Check whether an International Bank Account Number (IBAN) is required

An International Bank Account Number (IBAN) is used to identify an individual account involved in the international transaction.

An IBAN is used in some countries to identify specific bank accounts. IBANs aren’t used in Australia however you may need to provide an IBAN when transferring to an overseas account.

Generally, an IBAN will be required when transferring to a European country.

Example of an IBAN for the United Kingdom: GB33BUKB20201555555555

Country codeCheck DigitsBank IdentifierBasic Bank Account Number (BBAN)
GB33BUKB20201555555555
The ISO (International Organization for Standardization) country code.Two check digits provided by the issuing financial to validate the IBAN.A code that identifies the financial institution/branch of institution.Identifies an individual account, at the specific financial institution.

When is an IBAN required?

Not all countries will require an IBAN and it may be optional for transfers to other countries.


How to find an IBAN
  1. Ask the recipient to check their bank statement as some banks publish the IBAN on paper/electronic statements
  2. Ask the recipient to contact their bank and request their IBAN.

How do you know if an IBAN is valid?
  • If you are in any doubt about the IBAN provided by the recipient, you can check that it is in the correct format and is of the correct length for the relevant country (IBAN formats by country and examples)
  • Alternatively, you can use an online IBAN Checker to check for any potential errors in the format
  • Ensure no other information is included when providing the IBAN, i.e. there’s no need to also include the account number before the IBAN, and you don’t need to tell us that you’re providing an IBAN by writing: “IBAN GB13ABCD12345678912345”.

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