Cash withdrawals

We understand that access to cash is important for many Australians, which is why Macquarie customers can continue to withdraw cash from more than 24,000 ATMs across Australia as normal. We will also pay for any fees customers may be charged when withdrawing cash from ATMs in Australia with their Macquarie debit card^.

Macquarie customers can also make cash withdrawals at the point of sale with their Macquarie debit cards from more than 3,000 retail outlets across Australia, including at popular stores like Woolworths, Big W, BP, Caltex and participating IGA stores.

^We don’t charge fees to use ATMs overseas, however clients may be charged a fee by international ATM operators.
 

Cash and Cheque Deposits

We’re making some important changes to our cash and cheque deposit services, across all our banking products.

From 1 November 2024, you will no longer be able to use cheques or deposit cash into your Macquarie Accounts.

Until November 2024, you will still be able to deposit cash and cheques at NAB branches (eligible products only), or

You can post the cheque/s to:

Macquarie Bank Limited
GPO Box 2520
Sydney NSW 2001

Please provide the following depositing account details instructions with the cheque:

  1. account name
  2. account number
  3. account BSB
  4. a contact number (mobile or landline).

You’re unable to deposit cash or cheques directly into all accounts. In some instances, you’ll need to deposit it in another account and transfer the money. For example, Home Loan accounts with BSB starting with 183 do not accept cash or cheque deposits.

For more information regarding the changes we've made to cash and cheque services, including how you can securely make payments digitally and withdraw cash from an ATM if you need it, visit our support page Changes to cash and cheque services.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.