Understanding Direct Credit Facilities

A Direct Credit Facility (DCF) allows you to set up a contribution type for contributions made via EFT on your client’s Wrap Super account. A DCF was formally known as a Direct Deposit Facility. 
 
The contribution types available for Super DCF are:

• Personal contribution
• Child contribution
• Spouse contribution.

To make employer contributions, your client’s employer must use SuperStream. 

For details on how to manage your client's DCF, read the relevant section below.

If you have transact access to your client's Wrap Super account, you can create a DCF via Adviser Online.

1. Log in to Adviser Online
2. From the global search bar, select Accounts from the drop-down menu
3. Search for your client’s Wrap account number or name
4. Select the Account details tab
5. Select Setup under the Contribution method heading
6. Select how you would like to make future contributions
7. Once reviewed, select Submit
8. Once you send your request, you’ll be shown a reference number and have the option to save or print the screen by selecting Print receipt.

If you have transact access to your client’s Wrap Super account, you can amend a DCF via Adviser Online.

1. Log in to Adviser Online
2. From the global search bar, select Accounts from the drop-down menu
3. Search for your client’s Wrap account number or name
4. Select the Account details tab
5. Select Manage under the Contribution method heading
6. Select how you would like to make future contributions
7. Select Review
8. Select Submit
9. Once you send your request, you'll be shown a reference number and have the option to save or print the screen by selecting Print receipt.

You can also change the contribution type by: 

• sending an email to wrapsolutions@macquarie.com
• using live chat to speak with an adviser consultant Monday to Friday, 8am to 7pm Sydney time.

 Your client can do this by:

• giving us a new Direct Debit Request form at any time. You can find this form at Adviser Tools.

Please note that for changes to contribution types provided in writing, we require 14 days notice before making any changes.