Your customer can request to merge multiple loan accounts or splits within their home loan facility.
To be eligible for a merge:
- each home loan account needs to be on a variable interest rate
- the home loan account needs to have a BSB starting with 182, and
- the following attributes need to match:
- loan purpose (e.g. owner occupied, investment or personal use)
- repayment types (e.g. principal and interest or interest only)
- for interest only splits, the term (e.g. 1 year) and the expiry dates (e.g. both end 30/06/2026).
To complete these changes and merge the home loan accounts, your customer will need to contact our team using chat in Macquarie Online Banking or Macquarie Mobile Banking app.
To prepare your customer, our Personal Help Centre article provides further detail, including important information to be aware of when merging home loan accounts.
