As your customer’s circumstances change, it’s important to keep their home loan purpose updated through the life of their loan. They may need to change the loan from:
Note, this variation is only available on home loans with a BSB starting 182.
How can my existing customer change their loan purpose?
Changing from investment to owner occupier purpose
To change the purpose of their home loan account from investment to owner occupier, your customer needs to:
- check their home address matches their residential property - they can check via Macquarie Online Banking or the Macquarie Mobile Banking app
- provide a completed Macquarie Home Loan Variation form – ensuring all borrowers sign by pen on a printed paper form before scanning and returning it back to us
- provide supporting documents to evidence their residency at the property (i.e. current driver’s licence, most recent utility bills or council rate notice etc).
You can send the above information to mortgagevariations@macquarie.com.
Changing from owner occupier to investment purpose
To change the purpose of their home loan account from owner occupier to investment, your customer will need to get in touch with our team using chat in Macquarie Online Banking or the Macquarie Banking app.
How can my customer change loan purpose with a BSB starting 183?
If your customer’s home loan account has a BSB starting with 183, they’ll need to internally refinance to change their loan purpose.
Related articles
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Changing the purpose of a home loan account -
Converting or extending an interest only period -
Requesting technical variations and consents
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