How do I register my profile?

Once you’ve downloaded the Macquarie Mobile Banking app, go to the bottom of the screen (under the the black and white buttons) and you’ll find the existing customer log in. Click Log in and follow the steps below:

  1. Enter your Macquarie ID and password
  2. Select and confirm a PIN for logging into the app
  3. Choose to use Touch ID/Face ID (iOS) or biometrics (Android) for fingerprint or facial recognition login to the app (optional)
  4. Verify it’s you
  5. Personalise your profile by adding a name and a photo (see below
  6. View your accounts.

How do I add another profile?

Once you’ve registered one Macquarie ID, it’s easy to add another Macquarie ID profile.

  1. Log in to the app using your PIN, Touch ID/Face ID (iOS) or biometric login (Android)
  2. Tap on the profile drop down icon in the top left
  3. Tap the + Add profile button
  4. Enter your Macquarie ID and password
  5. Verify it’s you
  6. Personalise your profile by adding a name and a photo (see below)
  7. View your accounts.

How do I remove a profile?

  1. Select the profile icon on the dashboard
  2. Switch to the profile you want to remove
  3. Select Menu at the bottom of the screen
  4. Select View profile
  5. Select Edit
  6. Select Remove profile at the bottom of the screen.

How do I update my profile name or picture?

  1. Select the profile icon the dashboard
  2. Switch to the profile you want to personalise
  3. Select Menu at the bottom of the screen
  4. Select View profile
  5. Select Personalise your profile name and profile picture.

Log in to Macquarie Business Online

Macquarie Business Online is an online banking experience that can grow with your business and help you achieve your goals.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Request a call

Fill out our form so we can review your application and connect you with the right banking specialist.