Browser notifications

Browser notifications are messages that are displayed on your computer or device even when you’re not logged into Macquarie Online Banking. These notifications help keep track of important activity on your Macquarie accounts. 

They're available if you have the following products:

  • Macquarie Home Loans
  • Macquarie Car Loan
  • Macquarie Transaction Account
  • Macquarie Savings Account
  • Macquarie Offset Account
  • Macquarie Business Savings
  • Macquarie Black Card
  • Macquarie Platinum Card
  • Macquarie RateSaver Card.

Turn on browser notifications

To turn on browser notifications for Macquarie Online Banking:

  1. Click on the menu icon in top left-hand corner to display the side menu
  2. Select the settings icon
  3. Select Notifications settings
  4. Click Allow notifications to turn on browser notifications
  5. Select Allow in the notification pop-up in the top left-hand corner.

If you’ve blocked the request for browser notifications in the notification pop-up, follow the steps below to re-enable it:

  1. Choose the lock icon in your browser's address bar
  2. Locate the bell icon Notifications button and switch to the 'on' position
  3. Refresh your page
  4. Alternatively, if you don't want to receive browser notifications on your computer or device, switch the Notifications button to the 'off' position.

Customise browser notifications within Macquarie Online Banking

You can select which accounts, notification types and channels you'd like to receive notifications for, and also set a minimum dollar value.

To customise browser notifications in Macquarie Online Banking:

  1. Click on the menu icon in top left-hand corner to display the side menu
  2. Select the settings icon
  3. Select Notifications settings
  4. To enable/disable notifications for the specific account, click Manage and toggle on or off Allow notifications
  5. You can also customise your notification types for a specific account or general ones received for your Macquarie ID, by clicking Manage and toggling on or off Allow notifications to receive or stop receiving all notifications for that type and account
  6. Alternatively, you can specify which channels you no longer want to receive notifications on by toggling off the corresponding channel
  7. To set the amount threshold for specific notifications, enter amount under Just notify me when over a specific amount. Tap Apply amount to all accounts to set same threshold for all the accounts.

You can also opt in to receive push notifications on your mobile device. If you'd like to receive notifications only on your mobile device, you'll need to block the browser notifications. Please follow the steps above to disable your browser notifications.

Tip: you can update your notification preferences online either via Macquarie Online Banking or the Macquarie Mobile Banking app.

Who can see browser notifications

When you opt in to receive notifications on the browser of your desktop device, anyone using or viewing your screen will see the notifications in the top right corner of the screen. For this reason, we recommend that you don’t turn on notifications on a public or shared computer. For example, if you're using a computer or tablet at a café or library, we recommend that you do not turn on notifications for that device. 

Think carefully about whether you're comfortable to have browser notifications appearing on your work or home computer in context of who has visibility of your screen.

Joint account holders

If you turn on browser notifications, any transactions made by a joint account holder will also be visible in your notifications (and vice versa).

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.