Quoting your (TFN) is not compulsory, however we may withhold tax on interest paid if a TFN or an exemption is not provided.

You can add your personal tax file number (TFN) or tax file number exemption via Macquarie Online or Mobile Banking.
 

To add a TFN or TFN exemption (Mobile Banking):

This feature is only available for Macquarie Transaction and Savings accounts

  1. Log into Macquarie Mobile Banking 
  2. Select your account 
  3. Select I want to
  4. Select Provide tax details (or Manage tax details if you have already provided your tax details) in the menu drop-down
  5. Follow the instructions to add your TFN or TFN exemption to your eligible accounts.

To add a TFN or TFN exemption (Online Banking):

  1. Log into Macquarie Online Banking 
  2. Hover over your account 
  3. Select I want to
  4. Select Provide tax details (or Manage tax details if you have already provided your tax details) in the menu drop-down
  5. Follow the instructions to add your TFN or TFN exemption to your eligible accounts.

You’ll need to follow the steps above for each account type you want to update.

In some cases, it can take up to 2-3 business days for the accounts you select to be updated with your tax details. You will receive a notification via the bell icon in Online Banking when your account details have been updated.

Please get in touch with your adviser to update wrap accounts.

Please note, if you hold a Business Savings Account, you are unable to update your TFN online and will need to email your TFN to digitalbusiness@macquarie.com. If you’re a Sole Trader you will need to provide your individual TFN. If your Business Savings Account is in the name of an Australian Private Company, you will need to provide your company TFN.

Withholding tax

If withholding tax has been charged on your account, we’re unable to provide a refund. You’re able to claim the withholding tax back when you complete your tax return with the ATO.

Joint accounts

Please note, if you are a joint account holder, you can only update your own individual tax details. 

We may withhold tax on interest paid if a TFN or an exemption is not provided by both account holders. If both account holders wish to update their tax details, each of you must log in with your own Macquarie ID and provide your own TFN or exemption.

Tax residency

We’re required to confirm your tax residency under the Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standard (CRS).

If you’re a tax resident of a foreign jurisdiction you’ll need to provide Macquarie with your Taxpayer Identification Number (TIN) or TIN exemption reason. A TIN is an identifying number used for tax purposes to deal with the tax administration in a particular country.

We may contact you if we need to confirm your tax residency.

Experiencing financial difficulty?

Resolve a complaint

Help and support