In Macquarie Online Banking:
- Select your Name in the top menu bar
- Select the pencil icon next to the contact detail you wish to update
- Complete the two-factor authentication
- Enter your new details. Note: If you only want the changes applied to specific accounts be sure to toggle the radio button left to de-select any that you don’t want updated
- Click Confirm. A confirmation window will display
- Click Save to accept the changes.
- Click Done to return to your profile.
In the Macquarie Mobile Banking app:
- Select the menu icon in the icon bar from the bottom right corner
- Select View and Edit Profile
- Select the personal and account details you’re updating
- Enter your new details. If you only want the changes applied to specific accounts be sure to toggle the radio button left to de-select any that you don’t want updated
- Click Done.
Extra steps may be required
If you need to update your mobile phone number or you're unable to update contact details online, please give us a call on the relevant number below.
- Macquarie Transaction and Savings Account: 133 174 (+61 2 8245 4470), 24/7
- Macquarie Business Savings Account: 1800 620 673 (+61 2 8245 4177), 8:30am to 7pm (Sydney time) Monday to Friday
- Macquarie Cash Management Account: 1800 806 310 (+61 7 3233 8111), 8am to 7pm (Sydney time) Monday to Friday
- Macquarie Term Deposit: 1300 739 980 (+61 7 3233 8109), 8am to 7pm (Sydney time) Monday to Friday
- Macquarie Credit Card: 1300 150 300 (+61 2 8232 1684), 24/7
- Macquarie Home Loan: 1800 007 722 (+61 2 8245 4383), 8am to 7pm (Sydney time) Monday to Friday
- Macquarie Car Loan: 1300 368 908 (+61 2 8245 6624), 8am to 7pm (Sydney time) Monday to Friday
- Macquarie Wrap: Contact your financial adviser or call 1800 025 063 (+61 2 8245 4250), 8am to 7pm (Sydney time) Monday to Friday
- Macquarie Vision: Contact your financial adviser or call 1800 510 562, 8am to 7pm (Sydney time) Monday to Friday
- Macquarie Online Trading: 1800 806 310 (+61 7 3233 8111), 8am to 7pm (Sydney time) Monday to Friday.
To update your postal address for Macquarie Online Trading account, complete the Change of Registration Address form and return it to support@trading.macquarie.com