Make a payment with Google Pay

  1. Add your eligible card on your compatible Android device
  2. At checkout, press the power button to wake up your phone and unlock your device
  3. Make sure that NFC is enabled
  4. Hold the back of your device over the contactless terminal
  5. Wait for your phone to beep or vibrate and you’ll receive a confirmation on screen.

You may need to enter your PIN or sign a receipt for transactions over $100.


Same spending limits apply

Spending limits are the same for Google Pay as the contactless payment limits on your physical cards. 
 
Please read the terms and conditions for your debit card for more information.

See Google Pay transactions

Google Pay shows recent Macquarie credit and debit card purchases you've made with Google Pay on your device, but it won't display all your purchase details. For a complete view of all your card transactions please log in to Macquarie Online Banking or the Macquarie Mobile Banking app.

Make a return on a Google Pay purchase

You can return items purchased using your card in Google Pay by providing the merchant with the last four digits of your Virtual Account Number instead of your plastic card number.

To access your Virtual Account Number:

  1. Open the Google Pay App
  2. Tap the card you used to purchase the goods you would like to return
  3. Scroll down to your card details.

In Google Pay, select the card you used to make the purchase and hold your device near the contactless terminal at the merchant once the return has been keyed in by the shopkeeper. 
 
It may take several days for a refund to appear on your card statement. 
 
Please remember to keep the original receipt you received from the merchant at the time of purchase as the Google Pay receipt is not an official proof of purchase.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.