Manage your payee and biller list

A payee or biller is a person or organisation to whom you want to pay or transfer funds. You need to enter the payee’s or biller’s account details once you’ve logged into Macquarie Online Banking or the Macquarie Mobile Banking app before you can pay them or transfer funds to them. You can choose to save these details to your payee list so you can make future payments to them without having to re-enter their account information.

You’ll need the information outlined below to make a payment or a funds transfer to a payee or biller. Always check that you have entered these details correctly before submitting your payment request.

To make a funds transfer, you’ll need:

• account name (this is not required to process the payment but is useful as a payment reference)
• account number
• BSB
• Or PayID (either the Mobile, email, organisation name or ABN)

To pay a bill via BPAY^®, you’ll need:

• biller code
• customer reference number.

You can add, edit or delete a payee or biller.

It’s important to ensure the BSB and account number are correct. The account name is not used for processing payments and we do not match the account name against the account number you provide. Entering incorrect details may mean the wrong account is credited and it may not be possible to recover the funds.

You can add or edit a payee or a biller via the Payees & Billers section or when you’re making a payment in Macquarie Online Banking and in the Macquarie Mobile Banking app.
 

To add or edit a payee or a biller via Payees & billers, in Macquarie Online Banking:

1. Hover over the Menu icon in the top left-hand corner to display the side bar menu; then hover over the $ icon
   
2. Select Payees & billers
3. Select New payee in the top right-hand corner
4. Select between Payee or biller and PayID
5. Enter the payee’s details
6. You can also provide a nickname and toggle on the Favourite button to add the payee to your favourites
7. Then select Save payee
8. To edit a payee you can either:
   1. Click on the Star icon to add the payee to your favourites
   2. Click on the Pencil icon to update the payee’s details
   3. Click on the Bin icon to delete the payee.
       

To add or edit a payee or a biller via Payees & billers, in Macquarie Mobile Banking:

1. Select the $ icon and select Payees & billers
2. Select the + button in the top right-hand corner
3. Select the payee type (Payee, Biller or PayID)
4. Enter the payee’s details
5. You can also provide a nickname and toggle on the Favourite button to add the payee to your favourites
6. Then select Save
7. To edit, swipe the payee and you can either:
   1. Select Favourite to add the payee to your favourites
   2. Select Edit to update the payee’s details
   3. Select Delete to delete the payee.
       

To add or edit a payee or a biller when you’re making a payment, in Macquarie Online Banking:

1. Hover over the Menu icon in the top left-hand corner to display the side bar menu; then hover over the $ icon
   
2. Select Make a payment
3. Select New payee
4. Select between Payee or biller and PayID
5. Enter the payee’s details 
6. Choose whether you’d like to save the payee to your payee list. If you’d like, you can also provide a nickname and toggle on the Favourite button to add the payee to your favourites
7. Then select to Use payee and proceed to make your payment
8. To edit a payee:
   1. Expand the Paying to field and select the payee you want to update
   2. Click on Update payee link displayed below the Paying to field
   3. Update the payee’s details
   4. Then select Update payee.
       

To add or edit a payee or a biller when you’re making a payment, in Macquarie Mobile Banking:

1. Select the $ icon on the front screen
   
2. Select Pay
3. Select the account you’d like to pay from
4. Select Add new payee to set up the payee
5. Select the payee type (Payee, Biller or PayID)
6. Enter the payee’s details
7. Choose whether you’d like to save the payee to your payee list. If you’d like, you can also provide a nickname and toggle on the Favourite button to add the payee to your favourites
8. Then select Use and proceed to make your payment
9. To edit, swipe the payee and you can either:
   1. Select Favourite to add the payee to your favourites
   2. Select Edit to update the payee’s details
   3. Select Delete to delete the payee.