Opening a Macquarie Term Deposit for your client

Please note this article refers to Macquarie Term Deposits submitted directly through Adviser Online. For information regarding Macquarie Wrap term deposits please refer to Trading and managing Wrap Term Deposits.

You can open a Macqaurie Term Deposit for your client through Adviser Online.   

1. Log in to Adviser Online 
2. Select Applications then Open an account and then Open TD
3. Confirm your AFSL status and whether this will be for a new client or an existing client. If you’re linking this to an existing cash account, search for the Cash Management Account (CMA) you want to link the term deposit to. Please note this CMA will be linked for the purpose of funding the term deposit
4. Select the account type and the method of application you want to use 
5. Enter your client’s details in the primary applicant fields. Please note that Occupation, Mobile and Email address are all compulsory fields to complete before you can proceed 
6. Enter the investment details including the deposit amount and the term 
7. Select the interest payment options including the frequency and the payment method 
8. Enter the details of the nominated bank account to be debited to fund the term deposit. This is also the account which funds will be returned to upon closure of your term deposit account. Please ensure that sufficient funds are available prior to funding your term deposit. This account:
   • must be the same account name and structure as the term deposit
   • must be able to accept both direct debits and credits
   • must contain sufficient funds for the investment amount, and
   • cannot be a Macquarie Cash Management Accelerator Account or Macquarie Vision Savings Account
9. Enter the additional details including the source of funds and purpose of the account 
10. Enter the details of the primary adviser on the account and select Next 
11. The final page allows you to review all the application details. If everything looks correct, you can submit. 

Please refer to Opening a Cash Management Account.

The documents required depend on the type of Term Deposit you want to open. See What you need to open a Term Deposit in Personal Help Centre for details.

For more information on beneficial owners and beneficiaries see Determining beneficial owners.

After submitting your application, your clients will receive an email with the relevant offer documents to review the terms and conditions. They’ll need their email address and date of birth, as well as the PIN found in the email. 

Term deposit account opening is generally completed within 1 day. 

Processing times begin only when we’ve received all necessary requirements for a request. To avoid delays, please ensure you’ve completed all forms and uploaded all supporting documents before submitting.  

Note: The interest rate applicable on your term deposit is set upon the opening of the account after all account opening conditions have been satisfied.  

For further information, please see Requirements to open an account. 

To edit the details for an application which the primary applicant has not yet approved: 

1. Log in to Adviser Online 
2. Select Applications and then Pending applications 
3. Locate the pending application using the keyword search field. You can search by application name or application ID. Select the application name 
4. A new window will appear. Select Edit to update details of the application. 

To view interest rates for Macquarie Term Deposits, please refer to our website.

Your clients can provide you with third party authority using the Macquarie Third Party forms below:

• Macquarie Third Party Authority form – Individual - this form is for appointing or removing an individual and a third party authority.
• Macquarie Third Party Authority form – Financial Services Company or Professional - this form is for appointing or removing a financial services professional or a financial services company as a third party authority.