Change between Engage and Elevate Investment Menus

The Macquarie Consolidator II – Engage and Elevate Investment Menus are two options of the same total product offer. Once your client registers for Consolidator II, they are signing on to the total offer. If they want to change their Investment Menu access, this can easily be done online without the need to re-register.

Please note, a change of investment menu can only be processed once the account only holds assets on the new investment menu. For example, when moving from Engage to Elevate, you may need to sell some of your client’s SMA’s (as they may not be on the Elevate investment menu) before a change of investment menu can be processed.

When your client moves from Macquarie Consolidator II – Engage to Macquarie Consolidator II – Elevate, their investments will move without any CGT implications where the assets can be retained. 

To convert your client’s account from Consolidator II – Engage to Consolidator II – Elevate:

1. Log in to Adviser Online
2. From the global search bar, select Accounts from the drop-down
3. Search for your client’s Wrap account number or name
4. Select the Quick links bar on the right-hand side of the Account Overview screen and click Product conversion
5. Select how you would like to submit the application
6. Fill in the form
7. Select the Product name from the dropdown list
8. Select Investment Consolidator II – Elevate from the dropdown menu
9. Click Finish application.

All clients converting from Macquarie Consolidator II – Engage to Macquarie Consolidator I – Elevate (or vice versa) will need to approve the conversion request.

Because your client has already seen and approved the account change, they won’t receive further notice once the change occurs. 

Once the product is changed, the different product names will be visible online and in portfolio reporting.