Step 1: Register for multi-factor authentication
The first time you log into Macquarie Online Banking, you’ll be prompted to register for multi-factor authentication. If you're a new client, your welcome email will contain a link for first-time registration that skips some of the steps below.
If you’re presented with a registration page:
- Enter your mobile number
- Select Send code
- Enter the SMS safe code that has been sent to your mobile
- Select Confirm
- Choose three secret questions and enter the answers to them
- Select Continue.
If you’re not presented with a registration page:
- On macquarie.com.au, select Log in
- Select Macquarie Online
- Select New to Macquarie?
- Follow the registration page process described above
Step 2: Download the Macquarie Authenticator app
To complete your setup you need to download the Macquarie Authenticator app free from the app store on your device: