For existing account holders, this service will be enabled automatically on your account on 1 March 2022.
Receiving real-time payments
To receive real-time payments directly to your CMA, simply provide your Macquarie BSB and Account Number to the payer. NPP is a free service and you will not be charged for using it.
When receiving payments externally for the first time, please check whether the financial institution making the payment is enabled for NPP. You can search this here.
Please note, this service will be available from 1 March 2022 on the following cash accounts:
- Macquarie Cash Management Account
- Macquarie Cash Management Accelerator Account
- Macquarie Consolidator Cash Account
- Macquarie Wrap Cash Account
- Macquarie Vision Cash Account
- Macquarie Vision Savings Account
- Bell Potter Cash Management Service
- Wrap Invest Cash Account
- Wrap Cash Account
- Perpetual Cash Management Account
- Perpetual Cash Account.
You can also view your transaction history and periodic account statements via Macquarie Online Banking and the Macquarie Mobile Banking app.
This is the first stage of our NPP launch and we’ll be rolling out additional functionality, including the ability to send real-time payments to a BSB / account number. We’ll keep you updated as we get closer to launching these new features.
Can I receive an international payment in real time with NPP?
No, at this stage the NPP supports domestic payments only.
I’m expecting a real-time payment, but it hasn’t arrived yet.
Although payments via the NPP are usually received in real time, customers can expect a delay of up to two hours in some cases.
Please contact the payer if you have not received your payment after two hours. They should confirm with you whether the account details were correct and whether the payment was successfully sent from their account. If the problem persists, the payer should investigate the missing payment with their financial institution.