On 31 October 2025 and 29 May 2026, significant portions of our car loans portfolio were transferred to Allied Credit. Impacted customers have been notified in writing.
- I've heard about the transfer of Macquarie's car loans, what does this mean for customers?
- What does this mean for remaining customers?
- What does this mean for brokers and novated leasing introducers?
- Can I apply for a Macquarie car loan?
- What about refinancing a balloon or other residual financing?
I've heard about the transfer of Macquarie's car loans, what does this mean for customers?
What does this mean for remaining customers?
Remaining eligible customers can continue to view their loan details via their online portal. Remaining novated lease customers should contact their salary packager.
Remaining customers may be able get a payout figure by visiting our payout tool.
What does this mean for brokers and novated leasing introducers?
Following our business changes in April 2024, Maclease, Introducer Assistant Portal (IAP) and our car loan Introducer Support phone line are no longer available.
To get a payout figure, visit our payout tool.
For all general enquiries, clients can self-serve via their online platform. Further information can be found by visiting Accessing your car loan article.
Can I apply for a Macquarie car loan?
We're no longer accepting new car loan applications.
What about refinancing a balloon or other residual financing?
Customers wanting assistance with balloon refinancing and residual refinancing will need to do so with another lender.
Related articles
-
Getting a car loan payout figure -
How to trade-in or sell your vehicle -
Options at the end of your contract
Search Help Centre
Input search
Chat with us
You can contact us anytime via Q in the Macquarie Mobile Banking app or Macquarie Online Banking.
Experiencing financial difficulty?
Please get in touch as soon as possible so we can work together to find the right solution for you.
Resolve a complaint
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.