Start with your account number

To understand how to trade-in or sell your vehicle, first check your account number. It’s important to check your account number as the information can be different depending on the type of account you hold.

  • If your car loan account number has 13 digits (XXX-XXXXXXX-XXX), follow these steps. You’ll find your account number in your welcome letter, any statement you may have received, or by logging into YourLease.
  • If your car loan account number has 9 digits (XXXXXXXXX), follow these steps. You’ll find your account number in your welcome email, any statement you may have received, or by logging into Macquarie Online Banking. 

Account number has 13 digits

Trade in your vehicle

Please read the below to help you trade your vehicle in at a dealership.

  1. Obtain a payout figure online our car loan payout figure page. You’ll be provided with your payout figure, expiry date and payment instructions. For information on how to get a payout figure via our website, please visit our article Get a payout figure.
  2. Download the screen by clicking the print button shown next to your payout figure so you can provide this information to the dealer. If you require a payout letter, please visit YourLease.
  3. Download the screen by clicking the print button on the top right of the screen so you can provide this information to the dealer.
  4. The dealer will provide you with an agreed trade in price for your vehicle. Normally, the dealer will pay the agreed trade in price towards your payout figure. Sometimes the agreed trade in price may be less than the payout figure required to finalise your contract. If this is the case, you’ll need to make a payment for the difference so your contract can be finalised.
  5. Once the payout figure has been received and cleared, you’ll receive a Payout Confirmation Letter within five business days. The PPSR listing will be removed during this period.
  6. If you’re purchasing a new vehicle from the dealer and you’d like to enquire about a new finance quote, please contact your broker or request a call from our team by visiting Macquarie Car Loans.

Sell your vehicle privately

Please read the below to help you sell your vehicle privately

  1. Obtain a payout figure on our car loan payout figure page. You’ll be provided with your payout figure, expiry date and payment instructions. For information on how to get a payout figure via our website, please visit our article Get a payout figure.
  2. Once you’ve found a buyer for your vehicle and agreed on a sale price you’ll need to payout your contract. Either you or the buyer can make the transaction using the payment methods outlined in the payout letter. If you sell the vehicle for less than the payout figure, you’ll need to make a payment for the difference between the sale price and the payout figure.
  3. Once the payout figure has been received and cleared, you’ll receive a Payout Confirmation Letter within five business days. The PPSR listing will be removed during this time period.
  4. If you’re purchasing a new vehicle after the sale of your current vehicle, and you’d like to enquire about a new finance quote, please contact your broker or request a call from our team by visiting Macquarie Car Loans.

Account number has 9 digits

Trade in your vehicle

Please read the below to help you trade your vehicle in at a dealership.

  1. Obtain a payout figure by emailing carloans@macquarie.com. The payout letter will provide the amount required to payout your account and instructions on how to do so.
  2. Provide this letter to the dealer where you’ll be trading your vehicle in.
  3. The dealer will provide you with an agreed trade in price for your vehicle. Normally, the dealer will pay the agreed trade in price towards your payout figure. Sometimes the agreed trade in price may be less than the payout figure required to finalise your account. If this is the case, you’ll need to make a payment for the difference so your account can be finalised.
  4. Once the payout figure has been received and cleared, you’ll receive a Closing Statement within two business days. The PPSR listing will be removed during this period.
  5. If you’re purchasing a new vehicle from the dealer and you’d like to enquire about a new finance quote, please request a call from our team by visiting Macquarie Car Loans.

Sell your vehicle privately

Please read the below to help you sell your vehicle privately.

  1. Obtain a payout figure by emailing carloans@macquarie.com. The payout letter will provide the amount required to payout your account and instructions on how to do so.
  2. Once you’ve found a buyer for your vehicle and agreed on a sale price you’ll need to payout your account. Either you or the buyer can make the transaction using the payment method outlined in the payout letter. If you sell the vehicle for less than the payout figure, you’ll need to make a payment for the difference between the sale price and the payout figure.
  3. Once the payout figure has been received and cleared, you’ll receive a Closing Statement within two business days. The PPSR listing will be removed during this time period.
  4. If you’re purchasing a new vehicle after the sale of your current vehicle, and you’d like to enquire about a new finance quote, please request a call from our team by visiting Macquarie Car Loans.

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