Contact us

We're here to help and support you every step of the way. Contact our client service specialists to discuss your personal banking, business banking, broker or adviser needs.

Feedback and complaints

Providing you with the best customer experience is our priority and your feedback is important to us.

Car loans

 

For more help and support topics, visit Macquarie Help Centre
 


Log into YourLease

With YourLease, you can access and manage your loan account details online anytime, anywhere.

Car loan FAQs

Get fast answers to all your questions online via our Help Centre.

New finance enquiries

 

For more help and support topics, visit Macquarie Help Centre
 



Mon-Fri, 9am-5pm (Sydney time)

1800 100 152

Request a callback

Let one of our team call you back at a more suitable time.

 

 

Existing client account enquiries

For more help and support topics, visit Macquarie Help Centre
 



Mon-Fri, 8am-7pm (Sydney time)

1300 368 908

Log into YourLease

With YourLease, you can access and manage your loan account details online anytime, anywhere.

Bank accounts

 

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Bank account FAQs

Get fast answers to all your questions online via our Help Centre.

New clients

 



Mon-Fri, 8am-7pm (Sydney time)

133 174

Bank account FAQs

Get fast answers to all your questions online via our Help Centre.

Existing clients

 



Mon-Fri, 8am-7pm (Sydney time)

133 174

Log into Macquarie Online

With Macquarie online, you can access and manage your account online anytime, anywhere.

Credit cards

 

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Credit card FAQs

Get fast answers to all your questions online via our Help Centre.

New clients

 



24 hours a day, 7 days a week

1300 150 300

Credit card FAQs

Get fast answers to all your questions online via our Help Centre.

Existing clients

 



24 hours a day, 7 days a week

1300 150 300

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Home loans

Popular FAQs for home loans

 

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Home Loan FAQs

Get fast answers to all your questions online via our Help Centre.

New clients


Mon-Fri, 8am-6pm (Sydney time)

13 62 27

Request a callback

Let one of our team call you back at a more suitable time.

 

Existing clients


Mon-Fri, 8am-7pm (Sydney time)

1800 007 722

Log into Macquarie Online

With Macquarie online, you can access and manage your account online anytime, anywhere.

Investments and Super

Log into Macquarie Online

With Macquarie online, you can access and manage your account online anytime, anywhere.

Investments and Super FAQs

Get fast answers to all your questions online via our Help Centre.

 

Cash Management Accounts


Mon-Fri, 8am-7pm (Sydney time)

1800 806 310

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Term Deposits


Mon-Fri, 8am-7pm (Sydney time)

1800 806 310

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Wrap Investments, Super and Pension


Mon-Fri, 8am-7pm (Sydney time)

1800 025 063

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Online Trading – new clients


Mon-Fri, 8.30am-5.30pm (Sydney time)

1800 013 034

Online Trading FAQs

Get fast answers to all your questions online via our Help Centre.

Online Trading – existing clients


Mon-Fri, 8am-7pm (Sydney time)

1800 098 648

Login to Online Trading

With Macquarie online, you can access and manage your account online anytime, anywhere.

Private banking

Product / Service   Contact details
Private bank Speak to a Private Banker
Mon-Fri, 8:30am-5:30pm (Sydney time)
1800 640 145
  Become a client Get started

Commercial car loans

 

For more help and support topics, visit Macquarie Help Centre
 


Log into YourLease

With YourLease, you can access and manage your loan account details online anytime, anywhere.

Car loan FAQs

Get fast answers to all your questions online via our Help Centre.

New finance enquiries

 

For more help and support topics, visit Macquarie Help Centre
 



Mon-Fri, 9am-5pm (Sydney time)

1800 100 152

Request a callback

Let one of our team call you back at a more suitable time.

 

 

Existing client account enquiries

For more help and support topics, visit Macquarie Help Centre
 



Mon-Fri, 8am-7pm (Sydney time)

1300 368 908

Log into YourLease

With YourLease, you can access and manage your loan account details online anytime, anywhere.

Business banking accounts and loans

Product / Service Contact details
Active Banking: Login here
Active Banking Help Index: Visit FAQs
New customers: Check eligibility
New and Existing customers:

Commercial brokers

Product / Service   Contact details
Commercial loans
Speak to a specialist: Find a BDM

Home loan brokers

Product / Service   Contact details
Home loans Brokers phone:
Speak to a specialist: Find a BDM
Accreditation   Contact your Aggregator for more information

Car loan brokers

Product / Service   Contact details
General enquiries Phone:
Sales enquiries Phone:
  Email:

brokersassetfinancensw@macquarie.com (NSW & ACT)

brokerassetfinance@macquarie.com (QLD, VIC, SA, TAS, WA, NT)

General enquiries

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Cash

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service   Contact details
Cash Phone:
Mon-Fri, 8am-7pm (Sydney time)
1800 808 508
  Email: adviser@macquarie.com.au
  Address: GPO Box 1459
Brisbane, QLD 4001

Managed Accounts

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service   Contact details
Managed accounts Phone:
Mon-Fri, 9am-5pm (Sydney time)
1800 501 180
  Email: managedaccounts@macquarie.com
  Address: 1 Shelley Street
Sydney, NSW 2000

Online Trading

For more help and support topics, visit Adviser Help Centre
 


Login to Online Trading

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service   Contact details
Online trading Phone:
Mon-Fri, 8am-7pm (Sydney time)
1800 180 182
  Email: support@trading.macquarie.com
  Address: GPO Box 2520
Sydney, NSW 2001

SMSFs

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service   Contact details
Cash Phone:
Mon-Fri, 8am-7pm (Sydney time)
1800 808 508
  Email: adviser@macquarie.com
Macquarie Wrap Phone:
Mon-Fri, 8am-7pm (Sydney time)
1800 025 063
  Email: wrapsolutions@macquarie.com

Specialist Investment

Product / Service   Contact details
Specialist investment Phone:
  Email: structuredinvestments@macquarie.com
  Address: GPO Box 4294
Sydney, NSW 1164

Wrap

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service   Contact details
Macquarie Wrap Phone:
Mon-Fri, 8am-7pm (Sydney time)
1800 025 063
  Email: wrapsolutions@macquarie.com
  Address: GPO Box 4045
Sydney, NSW 2001

Corporate

Need help? Our client service specialists are waiting for your call.

Careers

Product / Service   Contact details
General enquiries Email:
careers@macquarie.com

Media

Product / Service   Contact details
General enquiries Phone:
  Email: MediaANZ@macquarie.com 

Investor relations

Product / Service   Contact details
General enquiries Email: investorrelations@macquarie.com

ASIC Reference Checking

Product / Service   Contact details
ASIC Reference Checking and Information Sharing Protocol Email: HRServicedesk@macquarie.com

Accessibility options

Macquarie is committed to ensuring accessibility for people with disabilities. Please reach out to the National Relay Service (NRS), an Australia-wide government initiative that can help you contact us if you are deaf and/or find it hard hearing or speaking with people who use a phone. The NRS has various types of relay calls available depending on your hearing and speech, and equipment you have.

From 20 April 2021, users must now register to use the NRS.

Teletypewriter (TTY) number

If you are deaf and/or have difficulty hearing or speaking, please call 133 677 and ask them to connect you to the relevant Macquarie number.

SMS Relay number
 

If you are deaf and/or have difficulty hearing or speaking, please call 0423 677 767 and ask them to connect you to the relevant Macquarie number.

Voice Relay number
 

If you can hear but have difficulty being understood over the phone, please call 1300 555 727 and ask them to connect you to the relevant Macquarie number.