Contact us

We're here to help and support you every step of the way. Contact our client service specialists to discuss your personal banking, business banking, broker or adviser needs.

Bank accounts

 
 
 

Log into Macquarie Online

With Macquarie Online, you can access and manage your account online anytime, anywhere, and reach us via live chat if you need help.

Bank account FAQs

Get fast answers to all your questions online via our Help Centre.

Cash management accounts

Log into Macquarie Online

With Macquarie Online, you can access and manage your account online anytime, anywhere, and reach us via live chat if you need help.

Car loans

 

For more help and support topics, visit Macquarie Help Centre
 


Car loan FAQs

Get fast answers to all your questions online via our Help Centre.

Credit cards

 
 
 

Log into Macquarie Online

With Macquarie Online, you can access and manage your account online anytime, anywhere, and reach us via live chat if you need help.

Credit card FAQs

Get fast answers to all your questions online via our Help Centre.

Home loans

 
 
 

Log into Macquarie Online

With Macquarie Online, you can access and manage your account online anytime, anywhere, and reach us via live chat if you need help.

Home Loan FAQs

Get fast answers to all your questions online via our Help Centre.

New clients


Mon-Fri, 8am-6pm (Sydney time)

13 62 27

Request a callback

Let one of our team call you back at a more suitable time.

 

Existing clients

 
 
 

Log into Macquarie Online

With Macquarie Online, you can access and manage your account online anytime, anywhere, and reach us via live chat if you need help.

Home Loan FAQs

Get fast answers to all your questions online via our Help Centre.

Investments and super

Log into Macquarie Online

With Macquarie online, you can access and manage your account online anytime, anywhere.

Investments and Super FAQs

Get fast answers to all your questions online via our Help Centre.

 

Online trading – new clients

Online Trading FAQs

Get fast answers to all your questions online via our Help Centre.

Online trading – existing clients

Popular existing client FAQs for Online Trading


Mon-Fri, 8am-7pm (Sydney time)

1800 098 648

Login to Online Trading

With Macquarie online, you can access and manage your account online anytime, anywhere.

SMSF bank accounts

Using a Cash Management Account for a self managed super fund

Learn more about the Macquarie Cash Management Account

Set your SMSF up for success  

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Term deposits

Wrap investments, super and pension

Log into Macquarie Online

With Macquarie Online, you can access and manage your loan account details online anytime, anywhere.

Private banking

Product / Service Contact details
Private bankSpeak to a Private Banker
Mon-Fri, 8:30am-5:30pm (Sydney time)
1800 640 145
 Become a clientGet started

Business banking accounts and loans

Existing Clients

Please reach out to your relationship manager.

New Clients

Request a call based on your business requirements.

MBO

Macquarie Business Online can manage your business finances.

 

Help Centre

Get fast answers to all your questions online via our Help Centre.

 

Business savings account

Log into Macquarie Online

With Macquarie Online, you can access and manage your Business Savings Account online, anytime, anywhere.

 

General enquiries

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Cash

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service Contact details
Cash 
Need help? Contact us via live chat in Adviser Online.
 Address:GPO Box 1459
Brisbane, QLD 4001

Managed accounts

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service Contact details
Managed accountsNeed help?Contact us via live chat in Advisor Online
 Address:1 Shelley Street
Sydney, NSW 2000

Online trading

For more help and support topics, visit Adviser Help Centre
 


Login to Online Trading

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service Contact details
Online tradingPhone:
Existing accounts
Mon-Fri, 8am-7pm (Sydney time)
1800 180 182
 Email:support@trading.macquarie.com
 Address:GPO Box 2520
Sydney, NSW 2001

Advised SMSFs

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / ServiceContact details
Cash & Macquarie Wrap
Need help? Contact us via live chat in Adviser Online.

Specialist investments

Product / Service Contact details
Specialist investmentPhone:
 Email:structuredinvestments@macquarie.com
 Address:GPO Box 4294
Sydney, NSW 1164

Wrap

For more help and support topics, visit Adviser Help Centre
 


Log into Adviser Online

You can buy, sell and manage assets for your clients through Adviser Online.

Request a call

As a financial services professional, we know you're busy so leave your details and we'll call you back within 48 hours.

Product / Service Contact details
Macquarie Wrap 
Need help? Contact us via live chat in Adviser Online.
 Address:GPO Box 4045
Sydney, NSW 2001

Corporate

Need help? Our client service specialists are waiting for your call.

Careers

Product / Service Contact details
General enquiriesEmail:
careers@macquarie.com

Media

Product / Service Contact details
General enquiriesPhone:
 Email:MediaANZ@macquarie.com 

Investor relations

Product / Service Contact details
General enquiriesEmail:investorrelations@macquarie.com

ASIC Reference Checking

Product / Service Contact details
ASIC Reference Checking and Information Sharing ProtocolEmail:HRServicedesk@macquarie.com

Resolve a complaint

Providing you with the best customer experience is our priority and your feedback is important to us.

Have a complaint?

We're sorry to hear you're not satisfied with your experience. Please let us know about it and we'll look into it further.

Accessibility options

If you are deaf, hard of hearing, or find it difficult speaking on the phone, you can reach us through the following options:

 

Live Chat

Live chat is a real-time, two-way communication channel, that allows you to connect with one of our consultants quickly and conveniently, without the need to call.

Visit How to use live chat for more information.

National Relay Service (NRS)

The NRS is an Australia-wide government initiative which offers relay call options.

Visit the National Relay Service website to find out more.

You will also need to provide the NRS with the relevant Macquarie phone number for the NRS to connect you through to. You can find this by visiting our Contact Us page.