Before closing your CMA or Accelerator account:
- Make sure your account balance is under $100,000. See Making a payment or transfer from your Macquarie account for more information.
- If you are closing your CMA, the linked Accelerator will also need to be closed, if you have only just requested to close you Accelerator, please allow up to 1 business day before closing the linked CMA
- Cancel or amend any direct debits or scheduled payments that you’ve set up, including any payment agreements that you have in place
- Ensure you have no pending transactions
- Check that you’ve downloaded a copy of any financial statements you may need as they cannot be accessed digitally after your account is closed.
To close your CMA or Accelerator account online:
- Log in to Macquarie Online Banking
- Hover over your CMA or Accelerator in the account list
- Select I want to
- Select Close account
- If you have accrued any interest or still have a positive balance in your account and this is your last Macquarie bank account, you’ll need to choose an external bank account to pay this balance to
- When you’re ready to close your account, select the blue Close account button on the bottom of the screen
- You will receive a notification to your bell icon when your account is closed,usually within 1 business day.
- A copy of the closing statement will be posted to the registered account mailing address the following month.
Do you have an adviser?
If you have an adviser, they can refer to Adviser Help Centre to submit the closure request on your behalf.
