Redeem points

Our rewards program is digital and offers a range of eGift cards for you to choose from. You can redeem your Macquarie Rewards points for eGift cards at over 50 leading retailers including Myer, Woolworths, Harvey Norman, Amazon, Amart, JB Hi Fi and Bunnings Warehouse. For more information visit our Marketplace website.

As our program is now fully digital, we don’t offer physical gift cards.

You can also choose to redeem points for Cashback into an eligible Macquarie account. 

The tables below outlines the number of Macquarie Rewards points required to redeem eGift cards or into cashback.

RewardPoints required for eGift CardsPoints required for Cashback



















Redeeming cash or eGift cards

You (as the primary cardholder) can redeem your points for cashback or eGift cards at any time via Macquarie Online Banking or the Macquarie Mobile Banking app.

To redeem using Macquarie Online Banking:

  1. Select the Macquarie Marketplace icon from the side menu; or first click on the  icon in top left-hand corner to display the side menu
  2. Select the eGift card brand and denomination or cashback 
  3. If you choose cashback select the eligible account you’d like the Cashback to be transferred to and the amount 
  4. Select Use points and Redeem.

To redeem using the Macquarie Mobile Banking app:

  1. Select your credit card account
  2. Select the I want to button
  3. Select Redeem gift cards and denomination or scroll down to Macquarie Rewards Cashback
  4. If you choose cashback select which eligible account, you’d like the Cashback to be transferred to
  5. Redeem.

Cashback can take up to four business days to appear in your nominated Macquarie account. You can view your Cashback redemption history when you log on. 

Please note that if your nominated Macquarie account is a Macquarie home loan, cashback is not treated as a payment to this account. You must still pay the full contractual amount required under your Macquarie account terms and conditions.

You may be prevented from redeeming points if you haven’t activated your credit card or you’re in breach of your account Conditions of Use, for example, if you haven’t made your minimum monthly repayments.

Redeeming points on a closed account

If your account is closed for any of the reasons set out in the Macquarie Rewards Program Terms and Conditions including switching your credit card loyalty program, your participation in the Macquarie Rewards Program will be automatically cancelled and you’ll forfeit all Macquarie Reward points you haven’t redeemed.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.